divi builder not loading when plugin enabled

  • Resolved Polina

    (@polinet)


    7 months ago

    Hi,

    Divi visual builder is not loading when your plugin is enabled. There are no errors in console. Disabling the plugin makes the builder load. I hope it can be identified and fixed in the next update.

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  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    7 months ago

    Hi @polinet,

    I tested the Instagram Feed plugin with Divi on my own setup and did not encounter any issues. There may be a conflict specific to your setup. To further investigate the issue, please submit a support request via the form on our website, https://smashballoon.com/support/, and include the System Info. 

    To obtain this information, please follow the steps on this page: https://smashballoon.com/doc/how-to-get-system-info. We ask you to use our form, as the System Info contains other website information from your site, which we do not suggest posting here.

    Please let me know if you have questions.

    Regards 🙂

Viewing 1 replies (of 1 total)

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