Disappointing

  • therber2

    (@therber2)


    2 months, 1 week ago

    Didn’t like how the default form theme looked so I purchased the pro version, and all of the css with the paid form themes clash badly with Kadence theme. The pms plugin overrides the inherit font colors randomly disables js in other locations on the page. Looks even worse than the free version.

    The billing is messed up too. The other day the plugin sent “Subscription expired” email to all of my valid paying customers. Made my company look really bad and I lost a few paying subs.

    Not recommended.

    • This topic was modified 3 days, 19 hours ago by therber2.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    2 months, 1 week ago

    Hi @therber2,

    We’re sorry to hear you’ve encountered these issues with our plugin.

    We haven’t seen any other reports of a ‘Subscription expired’ email being sent to active customers, and we’re not aware of any conflicts with the Kadence theme. That said, we really appreciate you bringing this to our attention and want to investigate it thoroughly to ensure everything is working correctly for you.

    Please open a support thread so we can review your setup and provide guidance or fixes as quickly as possible. Once we’ve looked into it, we hope to help resolve the issues and improve your experience with the plugin.

    Plugin Support alexandrubodea

    (@alexandrubodea)

    1 month, 2 weeks ago

    We just wanted to follow up here in case you missed our previous reply. We’re genuinely keen to investigate this and help resolve it as quickly as possible.

    We haven’t been able to reproduce the Subscription expired email being sent to active users, nor any conflicts with Kadence, so we’d really appreciate the opportunity to look at your specific setup.

    Please open a support thread and share a few details about your configuration. We’re here to take a closer look and help resolve it.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this review.