Hey @aklpl,
Thanks for using the plugin; when you say it is showing on the backend/admin side, where exactly do you mean? Are you talking about just in the editor or somewhere else?
Thread Starter
aklpl
(@aklpl)
Hello!
Sorry, I forgot to clarify — we use the WPBakery page builder plugin; edits in WPBakery pop up in little windows, so every element/block on the page ends up with external link arrows and the pop-up tool tips stating the link will open in a new window. No one on staff needs the reminders, so they just get in the way. The New Window Warning plugin seems to treat the page builder view as a frontend website page. Is it possible for us to adjust that, or is that just going to be a side effect of using the WPBakery plugin? (I had not realized until you asked for clarification that the only time we are having an issue is when we are on the WPBakery page builders).
Hey @aklpl,
Thanks for letting me know that the issue is only with WPBakery. I don’t have WPBakery in my local test environment just now to try figure out why this happens however I will find a filter or code snippet that you can use to prevent it displaying there.
I will get back to you as soon as I can cycle back to finding the solve for you but I wanted to reply here just to let you know that this is not fallen off my radar.
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This reply was modified 9 months, 4 weeks ago by
williampatton. Reason: Typo
Thread Starter
aklpl
(@aklpl)
Awesome — thanks, @williampatton! I really appreciate your working on it.
@aklpl ,
We’re very sorry for the delay on this. Our team is still gathering more information on a possible solution for the issue you are experiencing with new window warnings and WP Bakery.
This has proved a bit trickier than originally anticipated. We will keep this request open and follow up as soon as we are able.
Thread Starter
aklpl
(@aklpl)
No worries, I appreciate your working on this!
If it helps at all, we do use the WPCode Lite Code Snippets plugin; I do not know what type of code snippet this solution will require, but if it is a PHP snippet, it appears that Code Snippets has an option to run a PHP snippet in the wp-admin area only.
Edit: Scratch that thought — I forgot that the issue was WPBakery, not the admin area. Sorry!
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This reply was modified 8 months, 3 weeks ago by
aklpl.
Hey @aklpl,
After spending a fair amount of time on this I was not able to find any reliable way to hide these notices for just WPBakery. WPBakery is doing a very good job of making itself look like it is the frontend entirely which makes it quite hard for me to detect and block the plugin for this.
I don’t think I can provide any clean filter for disabling it. I suggest reaching out to WPBakery if you can and ask them if there is any detection mechanism for determining when using WPBakery editor and then we can use a filter to disable it with that detection. I had tested a bunch of the filters to find the correct one and was unable to get that working myself. If they provide a good filter for it I can work with that and test but on my own I have been unable to discover the right one.
One option, which is not idea nor can I find the correct classname to put it under, is using CSS to hide the icon and the tooltip (there’s a classname on each of them you can target). Let me know if you want to try explore this option but again I was not able to find unique classnames or filters to add the CSS under.
Sorry that this isn’t a solution here for you but it seems as though both this plugin and WPBakery are both doing what they are expected to do. WPBakery is letting you edit on the frontend and this plugin is adding the warning because they are opening in new windows.
Thread Starter
aklpl
(@aklpl)
Thank you, @williampatton! I will try to reach out to WPBakery and see what they say. I had wondered about hiding the CSS also, but as you say, if we cannot target unique classnames for just the pagebuilder, we won’t have a solution that way.
No need to apologize — I really appreciate all the work you have put in to try to find a solution. Like you said, at least both plugins are working properly; they are just overlapping where we don’t need them to — but at least neither of them is breaking our site! 🙂 (I had a different plugin do that before!)
Anyway, I will check with WPBakery — thanks!
Thread Starter
aklpl
(@aklpl)
Hello @williampatton,
I am unfortunately having a hard time contacting WPBakery at the moment — it appears that I need to have purchased a license with them to do so. I am not sure if it came with our theme or if it was purchased separately, and it seems that only a separate purchase will grant me access to support, which is frustrating. I am currently working with the website developer we used a few years ago to set the website up to see if they have the codes I need. I hate to leave you hanging in the meantime; is it possible to close this ticket for now with the possibility that I can reopen it if I am eventually able to contact WPBakery?
Thanks!
Hey @aklpl,
That is frustraiting for sure, hopefully you get to a point where they will answer a support question for you.
Don’t worry about leaving me hanging here, I will always get email notifications from this thread when a reply is made so you can reach back out to me here anytime if you manage to get some info from them about detecting their editor.
Thread Starter
aklpl
(@aklpl)
Awesome — thank you so much, @williampatton!
