Developer does not communicate, help not possible | WordPress.org

Resolved principia54
(@principia54)

6 months, 1 week ago

Just bought Pro version a few days ago – but none of the support email addresses are responding when having issues.
Hope the developer sees this thread.

/ Peter

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Mitchell Bennis
(@eemitch)

6 months, 1 week ago

Hello,

For Pro support please utilize the ticket system at https://simplefilelist.com

I answer all support requests within one business day.

Mitch

Moderator Support Moderator
(@moderator)

6 months, 1 week ago

Just bought Pro version a few days ago

For pro or customer support, please contact the developer on their site. This includes pre-sales information.

As the developer is aware, customers may not be supported on this site.

https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Developer does not communicate, help not possible’ is closed to new replies.

2 replies
3 participants
Last reply from: Support Moderator
Last activity: 6 months, 1 week ago
Status: resolved