Date format Bug in Timeline

  • Resolved nullkohol

    (@nullkohol)


    4 months, 1 week ago

    We use Spectra’s Timeline block to show our startup’s timeline.

    It works really well, except for certain dates: When I choose Display Date -> Date format “November 2025”, it looks right in the editor. But on the website the date is displayed wrong. It shows January instead of November. Fun fact: This only happens in certain months. For us, it doesn’t work in May, October, November.

    I had a look at the code and I think the problem must come from here. However, in my installed version of the plugin I cannot find this code line, so I cannot debug it.

    This is probably the same bug as was described here. Maybe it has something to do with locales and differently displayed/stored dates? We are in Germany.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    4 months, 1 week ago

    Hi @nullkohol,

    Sorry for the inconvenience caused to you.

    I am not able to replicate the issue on my installation. I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can check your site configuration and assist you.

    Have a nice day!

    Thread Starter nullkohol

    (@nullkohol)

    4 months, 1 week ago

    Hi @mohsinbsf ,

    thank you for trying to help. Did you try with different locales? Obviously there’s some kind of “translation” error related to the time.

    I don’t know how I can open a ticket at your website. Your links forwards me to the contact page.
    I also tried to file an issue on Github, but there you don’t seem to take issue reports.

    To be honest, I am very disappointed regarding this lack of service. And I think it’s also inefficient for you. While I understand that this is free software, it’s not necessary to put obstacles for a user who wants to give bug reports. The issue occurred here before and the solution is not visible because you didn’t really help back then either. Maybe the issue was solved, maybe not. Now we have the same problem and we all start from zero again.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    4 months ago

    Hi @nullkohol,

    Sorry for the inconvenience caused to you.

    I also tried with different locales. For the ticket, I have recorded a video with all steps here: https://d.pr/v/v66LXB

    Please create the ticket so that we can fix your issue on priority basis.

    Have a nice day!

    Thread Starter nullkohol

    (@nullkohol)

    3 months, 3 weeks ago

    Hi @mohsinbsf , thank you for the video. It was quite some effort, but we provided your colleagues with all necessary information. Let’s see if they can solve this bug. I’ll try to keep you and everyone posted.

Viewing 4 replies - 1 through 4 (of 4 total)

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