@bgillingham
Copying that data here will not and cannot work here. It just creates a mess that has no value.
Please use https://pastebin.com/ or https://gist.github.com/ or the like instead and share a link to that paste in reply here.
Hi @bgillingham,
I understand you are running into an error when accessing WooCommerce and that the customer list is appearing blank. I appreciate you sharing the details so far, and I am happy to help you get to the bottom of this.
To properly review what is happening, we will need to take a closer look at the actual error output. As mentioned earlier, the best way to share this is via an external paste service so it remains readable and complete.
Could you please upload the full error log to one of the following: https://pastebin.com, https://gist.github.com, https://quickforget.com. Once uploaded, share the link here so I can review it and guide you on the next steps.
Looking forward to your update so we can pinpoint the cause and get this resolved for you.
Hi @bgillingham,
Thanks for sharing those and your systems report! The error TypeError: t(...)(...).tz is not a function suggests there’s likely a conflict with timezone-related JavaScript functionality.
Out of curiosity, when exactly does this error occur? Is it when accessing the WooCommerce admin dashboard, specific WooCommerce pages, or throughout the entire site?
Looking at your setup, I notice you have WP Rocket (a caching plugin) installed but inactive, and there’s an advanced-cache.php file present, which suggests caching is still active. The timezone-related JavaScript error often occurs when cached JavaScript files conflict with WooCommerce’s date/time functions.
Here are the steps I’d recommend:
- Even though WP Rocket appears inactive, the advanced-cache.php file suggests caching is still running. Clear any server-level or CDN caching as well.
- With 40 active plugins, there’s a good chance of conflicts. Try temporarily deactivating plugins in groups to isolate the issue, starting with any that might handle dates/times or JavaScript optimization.
- Your system report shows the cart page is missing the proper WooCommerce shortcode, which could be related to the JavaScript errors. Try troubleshooting for JavaScript errors.
I hope that helps. Let us know how that goes!
