Currency doesn’t work with payment processing

  • Resolved yuvaloz

    (@yuvaloz)


    5 years, 6 months ago

    Hello,
    I’m using your plugin.
    In the flow almost everything works – a customer can change the currency, can see the it on the cart and on the checkout but when gets to the payment processing – the currency that is there is the woocommerce default one.

    Would be great to help your help on it since we just started a soft launch and already got this issue.

    I talked to you and sent you the payment processing plugin I use (Cardcom)

    Thank you

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • gajelabs1

    (@gajelabs1)

    5 years, 6 months ago

    Hello dear,

    thanks a lot for reaching out.

    As you can see within our compatible gateways list
    https://gajelabs.com/payment-gateways/
    we are not compatible with your gateway Cardcom so far.

    Therefore you encounter this issue.

    This is a new requirement, out of our very full tasks queue, pipeline, and portfolio
    so far.

    Therefore we’d charge you that specific custom adjustment. This will cost you €65 on top as a single and one-time implementation.

    If you agree we prioritize NOW and start working on this. We need three full days, including full end 2 end testing, to perform this implementation. This amount includes already taxes. Thus you can see that for planned 3 full implementation days this price is VERY fair and good.

    You have to care about nothing, we give you 100% guarantee. Your money cannot get lost. You have 30 days refund guarantee. We install everything for you on the website ourselves if you want, and you have without risks all ready to go at a glance.

    We implement this plugin since 2014, the plugin is quite robust, we are a well-established company and concentrated ourself on currency handling topics. So you can count on us as a long-term partner.

    Thank you for your understanding and support.

    You can also contact us under 00 49 176 636 397 50.

    Kind regards from Germany,
    Your GaJeLabs team

    Thread Starter yuvaloz

    (@yuvaloz)

    5 years, 6 months ago

    Hi and thank you for the response.
    I’d like you to make this adjustment.
    Please contact me about the payment and let’s get to it

    Thank you
    Yuval

    gajelabs1

    (@gajelabs1)

    5 years, 6 months ago

    Hi dear,

    Thanks a lot for feedback and interest.

    Proceeding with the billing in progress and I ping you quite soon …

    Can you please share per WhatsApp your paypal gmail account ?
    Please provide me also the Cardcom plugin you’re using 🙂

    Thanks a lot

    KR
    YOur GaJeLabs team 🙂

    gajelabs1

    (@gajelabs1)

    5 years, 6 months ago

    @yuvaloz the bill has been sent to you.

    Thank you

    BR
    Your GaJeLabs team

    gajelabs1

    (@gajelabs1)

    5 years, 6 months ago

    @yuvaloz any update? thanks a lot

    gajelabs1

    (@gajelabs1)

    5 years, 6 months ago

    We support the Cardcom payment, please send us your Cardcom plugin to double check again, before releasing our improvement to you.

    I also wrote you via mail. Please send it to support@gajelabs.com.

    Thank you

    Kind regards from Germany,
    Your GaJeLabs team

    gajelabs1

    (@gajelabs1)

    5 years, 6 months ago

    Yes, the transaction via PayPal is possible, to gajelabs@gmail.com.

    Your email server seems to have a problem, my mails don’t come in.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

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