Critical error in the general settings

Resolved 1stsol
(@1stsol)

2 months, 3 weeks ago
Hi,

if I open the general settings of the duplicator plugin, I got an critical error.

PHP 8.3, WordPress and Duplicator in the newest version.

Error Report:

Ein Fehler vom Typ E_ERROR wurde in der Zeile 44 der Datei /mnt/web715/b2/95/570443495/htdocs/wp-content/plugins/duplicator/template/admin_pages/settings/general/license.php verursacht. Fehlermeldung: Uncaught ValueError: Unknown format specifier "�" in /mnt/web715/b2/95/570443495/htdocs/wp-content/plugins/duplicator/template/admin_pages/settings/general/license.php:44 Stack trace: #0 /mnt/web715/b2/95/570443495/htdocs/wp-content/plugins/duplicator/template/admin_pages/settings/general/license.php(44): printf() #1 /mnt/web715/b2/95/570443495/htdocs/wp-content/plugins/duplicator/src/Core/Views/TplMng.php(134): require('...') #2 /mnt/web715/b2/95/570443495/htdocs/wp-content/plugins/duplicator/template/admin_pages/settings/general/general.php(81): Duplicator\Core\Views\TplMng->render() #3 /mnt/web715/b2/95/570443495/htdocs/wp-content/plugins/duplicator/src/Core/Views/TplMng.php(134): require('...') #4 /mnt/web715/b2/95/570443495/htdocs/wp-content/plugins/duplicator/views/settings/controller.php(62): Duplicator\Core\Views\TplMng->render() #5 /mnt/web715/b2/95/570443495/htdocs/wp-content/plugins/duplicator/src/Core/Bootstrap.php(334): include('...') #6 /mnt/web715/b2/95/570443495/htdocs/wp-includes/class-wp-hook.php(324): Duplicator\Core\Bootstrap::Duplicator\Core\{closure}() #7 /mnt/web715/b2/95/570443495/htdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #8 /mnt/web715/b2/95/570443495/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #9 /mnt/web715/b2/95/570443495/htdocs/wp-admin/admin.php(260): do_action() #10 {main} thrown
- This topic was modified 2 months, 3 weeks ago by 1stsol.

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Support mohammedeisa
(@mohammedeisa)

2 months, 3 weeks ago

Hello @1stsol ,

I installed Duplicator on a website running PHP 8.3 successfully, and I couldn’t reproduce the issue.

Possibly, a problem happened during the plugin installation and caused this issue. Please try to reset the plugin data to resolve this issue.

To reset the plugin data, please open the Plugins page in your website’s admin dashboard, deactivate Duplicator, delete it, and then reinstall it.

However, we had a similar issue that was happening when the website is in the Dutch language. This issue has been resolved in the current Duplicator version. If you don’t have the latest Duplicator version, please update Duplicator, and check if the issue is resolved.

I hope this helps, and I’m looking forward to hearing back from you.

Thanks!

Thread Starter 1stsol
(@1stsol)

2 months, 3 weeks ago

Hi,

I have still this problem of all of my pages, which I support. I deactivated, deleted and reinstalled as well. I use the german version.

Best regards

Plugin Support mohammedeisa
(@mohammedeisa)

2 months, 3 weeks ago

Hi @1stsol,

I’m not able to reproduce the issue on PHP 8.3 and the locale Deutsch (Sie) and (Osterreich).
Can you please let me know which locale do you use?

I’m looking forward to hearing back from you.

Thanks!

Thread Starter 1stsol
(@1stsol)

2 months, 3 weeks ago

Hi,
I use Deutsch (Du). Do you mean this?

Deutsch (Sie) works 🙂

Plugin Support mohammedeisa
(@mohammedeisa)

2 months, 2 weeks ago

Hi @1stsol,

I tried multiple Deutsch locales to reproduce the issue but unfortunately, I’m not able to reproduce the issue.

Can you please provide me with the exact steps that I should follow to reproduce the issue?

I would appreciate it if you provide me with a screenshot(s) that show how to reproduce the issue.

I’m looking forward to hearing back from you.

Thanks!
Thread Starter 1stsol
(@1stsol)

2 months, 2 weeks ago
Hi,
Log-In 🙂
Duplicator -> Settings

Nothing more.
- This reply was modified 2 months, 2 weeks ago by 1stsol.
Thread Starter 1stsol
(@1stsol)

2 months, 2 weeks ago

@mohammedeisa

Do you need anything else to solve the problem?
Plugin Support Nik Sebastian
(@niksebastian)

2 months, 2 weeks ago
Hey @1stsol

To resolve this, please update your website translations.
- Click Dashboard > Updates
- Scroll down to the bottom
- Click Update Translations
  
  This screenshot shows how to locate the “Update Translations” button
Let me know how it goes.
Thread Starter 1stsol
(@1stsol)

2 months, 2 weeks ago

At the moment, there is no update available.

Plugin Support Nik Sebastian
(@niksebastian)

2 months, 2 weeks ago

Hi @1stsol – sorry about that!

This is a translation issue and our team is working on a fix and we will share it with you once ready.
Plugin Support Nik Sebastian
(@niksebastian)

2 months, 2 weeks ago
Hi there,

Thanks for reporting this. We’ve identified the issue and it will be resolved in the upcoming release.

In the meantime, you can apply a quick fix by replacing the following files:
Simply upload them to this folder on your site:
/wp-content/languages/plugins

That should resolve the error until the official update is released.

Thanks for your patience and for bringing this to our attention!
Thread Starter 1stsol
(@1stsol)

2 months, 1 week ago

Thank you. This version fixes the problem.

Thread Starter 1stsol
(@1stsol)

2 months, 1 week ago

Hi,
I updated the files manually. This works.
Today I updated the files by the update function of wordpress.
Now the error is still there.

Plugin Support Nik Sebastian
(@niksebastian)

2 months, 1 week ago

Hi @1stsol – we have reported this to the translation team.

Meanwhile, please update the files manually.

Thanks,

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