continuos errors on log

  • abdallahmustafa

    (@abdallahmustafa)


    1 week, 4 days ago

    Hello,

    I’m running Version 2.3.6 of the plugin and keep getting these errors in the log

    how we can resolve it?

    PHP Fatal error: Uncaught Error: Call to undefined function get_term_taxonomies() in /wp-content/plugins/reviewx/app/Handlers/TaxonomyHandler.php:50
    Stack trace: 0 /wp-content/plugins/reviewx/app/Handlers/CategoryUpdateHandler.php(29): ReviewX\Handlers\TaxonomyHandler->getTaxonomyByTermIdFromDB(428, Object(wpdb)) 1 /wp-includes/class-wp-hook.php(343): ReviewX\Handlers\CategoryUpdateHandler->__invoke(428) 2 /wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters(”, Array) 3 /wp-includes/plugin.php(522): WP_Hook->do_action(Array) 4 /wp-includes/taxonomy.php(3469): do_action(‘edited_term’, 428, 428, ‘product_cat’, Array) 5 /wp-admin/edit-tags.php(183): wp_update_term(428, ‘product_cat’, Array) 6 {main}

    thrown in /wp-content/plugins/reviewx/app/Handlers/TaxonomyHandler.php on line 50

Viewing 3 replies - 1 through 3 (of 3 total)
  • SafetyNet-John

    (@hooter)

    1 week, 4 days ago

    I can confirm this behavior. This is happening across all our client sites when they attempt to edit product attributes and/or tags.

    They all are using ReviewX 2.3.6

    PHP 8.2

    MD. MAHAMUDUL HASAN

    (@mahamuduldev)

    1 week, 4 days ago

    Hello @abdallahmustafa,

    We sincerely apologize for the inconvenience you’re experiencing.

    Our team is aware of this issue and is actively working on a fix. It appears to be related to a function call in the current version (2.3.6), and we’re addressing it to ensure stability.

    We expect this to be resolved in an upcoming release very soon.

    Thank you for your patience and understanding—we truly appreciate it.

    Best regards,
    Mahamudul

    MD. MAHAMUDUL HASAN

    (@mahamuduldev)

    1 week ago

    Hello @abdallahmustafa

    We’re happy to inform you that this issue has been addressed in our latest release (Version 2.3.7).

    Please update the plugin to the newest version and check if the problem is resolved on your end.

    If you’re still experiencing any issues after updating, feel free to reach out to our support team with updated logs we’ll be glad to assist you further.

    Thank you again for your patience and cooperation.

    Best regards,
    Mahamudul

Viewing 3 replies - 1 through 3 (of 3 total)

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