• moodcomunicazione

    (@moodcomunicazione)


    Greetings. Now try the free version of the plugin and find out how long it took for a Contact to be saved if this appears to be an error:

    ERROR: This contact has duplicate. Status will be forced into draft.

    and the contact was automatically deleted and the data was lost.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Plamen Georgiev

    (@pgeorgiev)

    Hi @moodcomunicazione,

    Thank you for reaching out to us.

    We have added an internal task, and our Dev team will look into this and make a fix. Expect this to be fixed in our next release.

    Best,
    Plamen

    Thread Starter moodcomunicazione

    (@moodcomunicazione)

    Perfect, I await your updates regarding the problem. Thanks in advance.

    Plugin Support Plamen Georgiev

    (@pgeorgiev)

    Hey @moodcomunicazione,

    Sharing the latest information, as we have recently released version 3.4.1 of our WP-CRM System, you can check it out when you have a chance.

    Thank you for your patience!

    Best,
    Plamen

    Thread Starter moodcomunicazione

    (@moodcomunicazione)

    Greetings. We just checked, unfortunately the problem persists.

    When a contact is updated, the contact list is automatically completely emptied.

    Plugin Support Plamen Georgiev

    (@pgeorgiev)

    Hi @moodcomunicazione,

    Thanks for the update.

    We would like to kindly ask you if you can provide us with a screenshot of such contacts. (Please hide personal information if any) Since this is the first such case, we are wondering if it could be a plugin conflict, if you have any other plugin related to “contacts” or “roles” is a possible cause.

    However, we would be happy to see a screenshot and more information.

    Best,
    Plamen

Viewing 5 replies - 1 through 5 (of 5 total)

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