Console error, banner not appearing

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Moove Support

    (@wpfrnd)

    6 months, 1 week ago

    Hi @swaranan

    Thanks for using our plugins.

    We recommend removing all custom scripts from the plugin and trying again.

    The main.js error appears if one of the inserted scripts is invalid.

    Hope this helps.

    Thread Starter swaranan

    (@swaranan)

    6 months, 1 week ago

    Hello,

    There nothing added on the custom script part. Only added the GTM tag on the Integration page.

    Plugin Support Moove Support

    (@wpfrnd)

    6 months, 1 week ago

    Hello,

    Can you please try:
    1) Removing the GTM, clear cache and check in incognito window
    2) If it doesn’t help, deactivate the plugin, is the error still there?

    Hope this helps.

    Thread Starter swaranan

    (@swaranan)

    6 months, 1 week ago

    Hello,

    I have tried:

    1) Removing the GTM, clear cache and check in incognito window
    > Still had the console error & banner did not appeared.

    2) If it doesn’t help, deactivate the plugin, is the error still there?
    > Does not have any console error.
    https://app.screencast.com/3pVf009HiXWTC

    Currently website have the GDPR plugin disabled.

Viewing 4 replies - 1 through 4 (of 4 total)

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