Consistent Login Issue with “Account does not Exist” message

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  • Moderator t-p

    (@t-p)

    3 years, 3 months ago

    I have done the suggested fixes on the troubleshooting page and do not know what to do next.

    I am not sure which page you are referring to.

    If you have not, try:
    – manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    – If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).`

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