Conflict with Redirection Plugin

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 4 months ago

    Hi @mpedersen, sorry to hear about this. I suspect there’s a conflict that’s causing the issue here. Could you try deactivating all other plugins except for our plugins to see if that makes a difference? Moreover, could you switch to the default theme? Please read the Testing for Conflicts Article before doing anything. We’d recommend conducting these tests on a Staging Server.

    I would also suggest using a third-party plugin, Health Check Plugin — this plugin can be really helpful when testing for debugging issues.

    Lastly, please clear any caching for both third-party plugins and server-side (if you have any). It would also be good to flush permalinks.

    Let me know how it goes.

    Best,
    Abz

    Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 4 months ago

    Hi @mpedersen,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    Thread Starter mpedersen

    (@mpedersen)

    3 years, 4 months ago

    I believe this problem was resolved through various updates that have been release and applied, so yes, perhaps fixed without any intervention on my part.

    Plugin Support WilloftheD

    (@abzlevelup)

    3 years, 4 months ago

    Hi @mpedersen, thanks for confirming. Yes, we’ve been releasing a couple of fixes that might also resolve the issue you’re having here.

    Have a great day.

    Best,
    Abz

Viewing 4 replies - 1 through 4 (of 4 total)

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