compatibility with php 8.4

  • Resolved raqy

    (@raqy)


    2 weeks, 2 days ago

    Hello team,

    I’ve upgraded my server to php 8.4 and your plugin crashed my site: Front and Elementor Editor.
    When are you going to made your plugin php 8.4 compatible?

    I use Scroll to Top widget, as far as I can remember, maybe some other widgets. I had to deactivate the plugin for my website to work.

    Hoping you take care of it ASAP! php 8.4 is out there for quite some time now and fully supported by Elementor.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    2 weeks, 2 days ago

    Hello @raqy

    Thank you for reaching out and for bringing this matter to our attention.

    We sincerely appreciate you informing us about the issue after upgrading to PHP 8.4, which caused the plugin to crash both the frontend and the Elementor editor. We understand how inconvenient this can be, especially when it affects the normal functionality of your website.

    Please rest assured that we have shared the details of your report with our development team for further review. They will carefully check the compatibility with PHP 8.4 and investigate the behavior you experienced with the widgets, including the Scroll to Top widget.

    At the moment, the matter is under internal review. Once we receive feedback from the development team, we will update you with further information and the next steps.

    We truly appreciate your patience and understanding while we look into this.

    Kind regards,

    Thread Starter raqy

    (@raqy)

    2 weeks, 1 day ago

    Thank you for prompt reply.

    Update: after checking the issue with the developer of yet another plugin that caused the website to crash, it was advised to increase the following PHP settings to at least:

    PHP memory limit: 300MB

    PHP time limit: 300 seconds

    That solved the issues with all the plugins that had caused the crash.

    Cheers!

    Plugin Support Pial

    (@iapial)

    1 week, 6 days ago

    Hi @raqy,

    Thank you for the update and for sharing the solution.

    It seems the issue was related to the server’s PHP limits rather than PHP 8.4 compatibility. Increasing the PHP memory limit and time limit resolved the crashes.

    Glad to hear everything is working now. If you face anything else, please feel free to let us know.

Viewing 3 replies - 1 through 3 (of 3 total)

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