Comment moderation

  • Unwanted Life

    (@unwantedlife)


    1 year, 3 months ago

    Why doesn’t your basic comment moderation features work as intended? Why does your customer support team refuse to help unless I use your paid for spam akismet? Why doesn’t your jetpack plugin not work with any other spam plugin, instead blocking the ability of anyone to leave a message if any other spam plugin is active?

    The page I need help with: [log in to see the link]

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  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    1 year, 3 months ago

    Why doesn’t your basic comment moderation features work as intended?

    WordPress’ default comment moderation is pretty basic, and uses a moderation list of specific words/terms only. It does work as intended, but people have to actually use your flagged words.

    Why does your customer support team refuse to help unless I use your paid for spam akismet? Why doesn’t your jetpack plugin not work with any other spam plugin, instead blocking the ability of anyone to leave a message if any other spam plugin is active?

    There is no customer support team for WordPress.org. Jetpack is supported by the company Automattic who is not actually the owner of WordPress.org. We know it can be confusing, but you shouldn’t conflate the two.

    As for their requirements? Well, that’s their requirements. We can’t really help you with that 🙁

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