CleanTalk Security Plugin

  • Resolved rapward

    (@rapward)


    6 months, 2 weeks ago

    The website does not open periodically. The error logs contain the following message:

    /home/m/maratumr/aucmos.ru/public_html/wp-content/plugins/security-malware-firewall/lib/CleantalkSP/Common/Scanner/SignaturesAnalyser/Controller.php on line 93
    [Tue Sep 30 06:58:31 2025] [error] [client 45.61.184.20:0] End of script output before headers: php-cgi
    [Tue Sep 30 07:02:06 2025] [error] [client 45.61.184.20:0] AH01215: stderr from /usr/local/php-cgi/8.2/bin/php-cgi: , referer http://www.google.com.hk
    [Tue Sep 30 07:02:06 2025] [error] [client 45.61.184.20:0] AH01215: stderr from /usr/local/php-cgi/8.2/bin/php-cgi: Fatal error: Maximum execution time of 120+2 seconds exceeded (terminated) in

    How to fix those errors?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    6 months, 2 weeks ago

    Hello.

    The error occurs because the Maximum execution time set on your site has been exceeded. It can be increased, but we would like to investigate the causes.

    Can you see the file causing the error in the scan log (WordPress Admin Page → Settings → Security by CleanTalk → Malware Scanner) and send this file to us?

    If not, please contact us via our private Ticket System and add there a link to this topic: https://cleantalk.org/my/support/open.

    Thread Starter rapward

    (@rapward)

    6 months, 2 weeks ago

        @set_time_limit(3600); // Increasing Script execution time

    I have already visited ScannerQueue.php and increased this parametr, but it didnt work anyway(

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    6 months, 2 weeks ago

    Hello @rapward,

    You should increase the maximum execution time in your php.ini file, not in ours. If you don’t know how to do this, please contact your hosting support.

    Did it help you?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    6 months, 1 week ago

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)

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