• Resolved mikejoubert6301

    (@mikejoubert6301)


    The problem been experienced with NextGen Gallery that is causing the images to cascade diagonally across the screen. What is causing this?

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  • Plugin Support Mihai

    (@mceban)

    Hi @mikejoubert6301,

    I’m sorry to hear about the issue you’re facing.

    It seems there might be a conflict between NextGEN Gallery and another plugin or your theme. To test for conflicts, please follow these steps:

    1. Backup Your Site: If you haven’t done so yet, create a backup of your site. Here are some WPBeginner-recommended backup options.
    2. Deactivate Plugins: Deactivate all plugins except NextGEN Gallery. Check if the issue persists. If the issue is resolved, reactivate your plugins one by one, monitoring for any changes to identify the conflicting plugin.
    3. Test for Theme Conflict: If the problem persists, switch to a default WordPress theme like TwentySeventeen to see if this resolves the issue. Once you’ve identified the conflicting plugin or theme, reach out to its support team for further assistance.

    I hope this helps! Please let me know if you have any questions.

    Thanks!
    Mihai

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