Hi @hannahfurst,
Thank you for reaching out. I completely understand how overwhelming and confusing this situation must be for you. To better assist you, I’d like to first get a clearer picture of your setup to check for any potential conflicts.
Could you please share your System Status Report? You can find it under WooCommerce > Status > Get system report > Copy for support, then paste it on gist.github.com and share the link here.
In the meantime, kindly try clearing your browser cache and see if the page loads correctly in an incognito window.
I’m going to mark this as resolved, as we didn’t receive any update on this. We’ll be here if and/or when you are ready to continue.
If you have a few minutes, we’d love if you could leave us a review: https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/
