Cannot Create New Customer | WordPress.org

Resolved ytian03
(@ytian03)

1 year, 8 months ago

Hi,

We are experiecing error while creating new customer.

New customer could not be added by Add Customer Plugin. Please contact the Plugin Author.
{“errors”:{“rcfwc_error”:[“Please complete the reCAPTCHA to verify that you are not a robot.”]},”error_data”:[]}

Please advice.

Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author dansart
(@dansart)

1 year, 8 months ago

Hi @ytian03

Thanks for reaching out. It seems you have installed the plugin reCAPTCHA for WooCommerce. Can you confirm that?

Best, Daniel

Thread Starter ytian03
(@ytian03)

1 year, 7 months ago

Hi Daniel,

That is correct.

Thank you!

Plugin Author dansart
(@dansart)

1 year, 7 months ago

Hi @ytian03

Thanks for your patience.
I just published an update that makes the plugin compatible with reCAPTCHA for WooCommerce. 🥳

Let me know if you’re facing more issues.

Best, Daniel

HighRollerUSA
(@highrollerusa)

1 year, 2 months ago

Would this also make it compatible with hCaptcha?

https://wordpress.org/plugins/hcaptcha-for-forms-and-more/

Thank you!

Plugin Author dansart
(@dansart)

1 year, 2 months ago

hi @highrollerusa

I will look into it

Best, Daniel
Plugin Author dansart
(@dansart)

1 year, 2 months ago
@highrollerusa
Do you get a error message when creating a new user?
I installed the plugin but was not able to produce an error…
If so, you can try to add the following code to your functions.php.
```
if (is_admin() and isset($_REQUEST['wac_add_customer']) and $_REQUEST['wac_add_customer'] == 'true') {
        add_filter( 'hcap_activate', false );
    }
```
Let me know if that works for you.
Best, Daniel

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot Create New Customer’ is closed to new replies.

6 replies
3 participants
Last reply from: dansart
Last activity: 1 year, 2 months ago
Status: resolved