@intarsl can you share few things with me.
1. version number of the plugin
2. what do you see when you click save button? does it show a success message?
3. can you share a screenshot or a screen recording so that I can identify exactly what steps you took?
@aslamdoctor Offcorse.
1) Version 5.0.5
2) After i click save button, after 3 seconds it shows
https://pasteboard.co/IrjtFww5mOAq.png
3) Sure
-) Went and arrenged products in order i want
https://pasteboard.co/PDpZViEFd52D.png
-) Saved as seen in second point i described
-) Refreshed the same view and order in admin side was reset as it was before i sorted
-) But when checking frontend the order got applied.
The main issue is in admin view, where it does not display correctly saved order.
Thanks for sharing the steps @intarsl
I don’t see any issues in the steps you followed. I am not able to recreate this issue on my setup but will help you with this. Can you also share if you have any other plugins installed? as this is just happening under Admin, may be some other plugin is conflicting with it.
Also what happens when you change the sort order on the “Sort by Products” page? Does it show correct order under admin?