Bricks Builder Theme

  • barnabas1

    (@barnabas1)


    2 days ago

    I’ve installed this plugin to test it on a website with Bricks theme but when I try to add to cart the gift card I get an error “There seems to be a theme compatibility issue. Please reach out to our support teamto resolve this issue.” The gift card product is here.

    Have you tested this plugin with Bricks Builder? Is it supposed to be working with it?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    1 day, 18 hours ago

    Hi @barnabas1,

    Thank you for reaching out.

    We haven’t specifically tested the plugin with the Bricks Builder theme yet. As a first step, could you please try the snippet attached here by adding it to your active theme’s functions.php file or by using a plugin like Code Snippets?

    If the issue still persists, kindly share your WooCommerce System Status Report, which you can find under: WooCommerce → Status → System Status → Get system report

    You can share it via this link.

    Thread Starter barnabas1

    (@barnabas1)

    1 day, 16 hours ago

    I’ve added the snippet but is not working still. I’ve contacted you on your site. Kindly check ticket ID is #93683.

Viewing 2 replies - 1 through 2 (of 2 total)

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