Plugin Contributor
Jamie
(@codente)
Have you tried temporarily disabling the Easy Accordion plugin to see if that resolves your issue? I would recommend that first.
Hi Jamie – yes. I had deactivated it and then deactivated/activated BB and no luck. I have cleared my cache, tried different browsers – still nothing. BB was working perfectly fine with Easy Accordion. I don’t know what else to try – aside from uninstalling BB and the reinstalling.
Plugin Support
Danny
(@dannyholt)
Hi @glebehockey
Can you submit a ticket using the link below and include a link to this topic, please:
https://www.wpbeaverbuilder.com/contact/
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This reply was modified 9 months, 3 weeks ago by
Danny.
Thanks @dannyholt
I have had BB advise me and looks like my current theme isn’t loading BB Lite properly, see the comment from BB Support – it was working fine and I used it 31 May – come 2 June, BB won’t load – looks like it’s a WP issue associated with my these – but I don’t know how to fix. Prior to logging a support ticket, I have tried EVETYTHING. Anyone able to help with the comments below?
“jQuery is a javascript library, its used by many things to do fancy javascript based things.”jQuery is a javascript library, its used by many things to do fancy javascript based things.
WordPress includes/bundles the latest version of jQuery, and should a plugin or theme need that library, it just needs to tell WP to enqueue the jQuery library.
This is what BB does, it needs jQuery library to render its UI, so it tell WP “hey, I need jQuery.. please enqueue it for me”
Your theme however rather than using the standard built in version of jQuery… it enqueues its own version soooo when BB tries to load its UI two versions of jQuery library are loaded and that breaks the UI.
Your theme needs to use the built in version of jQuery, not bundle its own. I don’t know how the theme is adding the wrong version so I cant really advise how to stop it”
I have had BB advise me and looks like my current theme isn’t loading BB Lite properly, see the comment from BB Support
That is not what I said on the forums. Your **theme** is loading a different version of jQuery. Your theme does not “load BB Lite”
You need to contact the theme author or the person that made the theme for you and get them to enqueue jQuery the right way so that plugins that need to use jQuery (like BB) can work properly.
Thank you Simon Prosser – this thread is closed now, appreciate you responding all on fronts.
