Automatic updates not working

  • Resolved michalrama

    (@michalrama)


    3 years, 8 months ago

    Hello,

    On Webhosting (webzdarma) I always had free websites only for testing, on which this plugin never worked. I thought it was due to the absence of HTTPS. However, I recently registered a paid domain there (see Link to the page you need help with:), which supports HTTPS, but the automatic updates still don’t work.

    The problem is clearly in the webhosting, because we have several business paid domains on Active24, where the plugin has always worked.

    However, if the problem isn’t in the absence of HTTPS, then where? How do I find out why the plugin isn’t working properly?

    Please help

    Thank you

    The page I need help with: [log in to see the link]

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  • Anthonius Alfred Andreas

    (@anthoniusalfred)

    3 years, 8 months ago

    Hi,

    If one of your plugins/themes currently has a new version available, could you please try to do Force Updates from within the plugin, you can find the tool under the Advanced tab. If that doesn’t work, how about performing a manual update to one of your plugins/themes, I mean after doing it do they get updated? and that you could see a related-update entry in the Update Logs page. Also, could you send us your site information, which will help us in further investigation of the issue?. To fetch the site information you can go to wp-admin/site-health.php?tab=debug, click the “Copy site info to clipboard” button and paste it here.

    Thanks
    Anthon

Viewing 1 replies (of 1 total)

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