Automated Backups not working with sites using PHP 8.0

twtull
(@twtull)

3 years, 8 months ago

I manage/host multiple website and updated a few to test the sites compatibility with PHP 8.0. Most had no trouble with the upgrade. However, I found that Manage WP automated backups were failing. Reviewed sites that were successfully backing up with sites that were not. Surprisingly, all of the sites that were upgraded to PHP version 8.0 were failing to backup. Even manual backups on these sites were failing.

Viewing 9 replies - 1 through 9 (of 9 total)

inesgraphiste
(@ines-graphiste)

3 years, 7 months ago

same problem here 🙁

davidefiorio
(@davidefiorio)

3 years, 7 months ago

Same problem all my WP installation with PHP8.
Downgrade to Php7.4 resolve issue.

Tnx
DF

Thread Starter twtull
(@twtull)

3 years, 7 months ago

You are welcome DF. I too downgraded to from PHP 8.0 to 7.4 and the backups started working.

Plugin Support Filip Mikić
(@fmikic)

3 years, 5 months ago

Hey there,

Filip here at the other end. My apologies for the late reply.

Hopefully, now that the Worker plugin is updated everything should be okay as we did have some incompatibility with the PHP 8.0 version.

Downgrading was the go-to workaround. If there is anything else, don’t hesitate to ask.

Cheers,
Tracy Rotton
(@taupecat)

3 years, 5 months ago
Just ran into this myself today as well. Going to drop a support ticket on ManageWP.

This seems to be the source of the issue, according to the error log on Pantheon:
```
usort(): Returning bool from comparison function is deprecated, return an integer less than, equal to, or greater than zero

web/wp-content/plugins/worker/src/MMB/Stats.php:123
```
- This reply was modified 3 years, 5 months ago by Tracy Rotton. Reason: Adding error message from host
Plugin Support Nikola Savkovic
(@nikolasavkovicmwp)

3 years, 4 months ago

Hi there,

Nikola here. Our developer team has been notified of this issue, and we hope that it will get resolved soon. In the meantime, please feel free to get back to me if you have any other issues.

Kind regards.

Laurean Callander
(@ljvincent)

3 years, 2 months ago

same issue here too. I run WP Worker on dozens of sites, the only two with connection issues are the two hosted by a client with a server PHP version 8.0.23. Cannot reconnect for ANYTHING!!!

Plugin Support Filip Mikić
(@fmikic)

3 years, 2 months ago

Hey there,

Filip here from ManageWP.

Would you mind creating a ticket with as much detail so that we can send that feedback to our dev team to investigate it further?

Cheers,

Tracy Rotton
(@taupecat)

2 years, 11 months ago

@filip: I have TWO tickets related to this (one which is marked “Escalated”), and have documented this problem in excruciating detail. The older of the tickets is from JUNE.

All I keep getting back is “our developers are still working on it”. Even the 4.9.16 update, which claims to have improved PHP 8.0 support, did not fix this issue.

(Also, your ticketing system keeps failing to post replies, but that’s a whole separate issue.)

I can’t downgrade sites to PHP 7.4; other companies were trying to steal my clients from me with scare tactics about how PHP 7.4 is end-of-lifed and insecure.

PLEASE FIX THIS!