API key not recognized

  • Resolved marcoronit

    (@marcoronit)


    2 weeks, 4 days ago

    We are an academic library. We have installed WP Search with Algolia in our library’s WordPress website a few days ago, to enable AI-based search in our website. We’ve entered the Search API key, but get this message and can’t proceed:
    It looks like your search API key is wrong. Ensure that the key you entered has only the search capability and nothing else. Also ensure that the key has no limited time validity.
    Algolia’s support confirmed that we have entered the correct Search API key in the WP Search with Algolia integration config.
    We’d appreciate any help.

    • This topic was modified 2 weeks, 4 days ago by marcoronit.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    2 weeks, 4 days ago

    Hi @marcoronit

    We’re monitoring this overall issue at https://github.com/WebDevStudios/wp-search-with-algolia/issues/537 and are doing some extra review and testing/confirmation before we push out a change for everyone. Hoping to get this finished up as soon as possible.

    If you’re not wary of editing code yourself, I can point you to where the main change is going to be at, in the meantime, before we do the full release to everyone.

    Thread Starter marcoronit

    (@marcoronit)

    2 weeks, 4 days ago

    Hi Michael,
    Thanks for your reply.
    We prefer not to mess with the code 🙂 We’ll follow the GitHub thread and wait for the fixed version release.

    Plugin Contributor Michael Beckwith

    (@tw2113)

    The BenchPresser

    2 weeks, 2 days ago

    We pushed out 2.11.2 yesterday which should fix this issue. Please upgrade when you have the moment.

Viewing 3 replies - 1 through 3 (of 3 total)

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