• Unable to purchase the PRO version of the plugin on the official website. There are no support contact channels available on the site.

    • This topic was modified 2 months, 1 week ago by sidingbailie.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Konrad Chmielewski

    (@hwk-fr)

    Hello,

    Please note this forum is dedicated to the support of the free version of the plugin. It is not allowed to discuss about pre-sales questions about the Pro version here.

    Generally speaking, you most likely hit the safety/anti-spam filter. You may try again in few days/weeks, see if it settled down.

    Thanks!

    Regards.

    Thread Starter sidingbailie

    (@sidingbailie)

    The purchase option has been unavailable for more than 1.5 weeks. The system returns an error at the checkout stage. The issue appears to be related to the website rather than spam protection.

    Please also add the ability to contact support through the official website. You still have not responded to my email.

    Plugin Author Konrad Chmielewski

    (@hwk-fr)

    Hello,

    I can confirm the systems are online and working fine. What you’re facing is a symptom of being locked out by the anti-spam.

    Note the support is only provided via the user account dashboard, direct emails are filtered. I’ll check the spam later this week, see if I find your email. Regarding the contact form, I don’t plan to add it because these contacts are most often spam or ads.

    The best advice I can give you is to wait few weeks before trying again.

    Thanks.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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