• Dear All, thank you for you help in advance. I have a Solar Energy website that on one page all fonts appear in Bold/Strong. I have disabled plugins and looked a the page setting and I cannot find anywhere where the setting are different to the other pages. All other pages are functioning correctly unless I do a small amount of product update then sometime the whole shop displays incorrectly with product listed under the sidebar instead of beside the sidebar and then all product descriptions become bold/strong not just a single page. This suddenly started happening without any changes to CSS about 3 months ago. I use the Flatsome Theme and built the website in 2016. Thank you again – Raj

    The page I need help with: [log in to see the link]

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  • Hello Raj,

    I have found your product title and descriptions have been wrapped by <strong> tags even though you didn’t add them intentionally, there are a few possible reasons this could happen:

    • Sometimes, a plugin or a theme customization might accidentally add formatting tags like <strong> to your content either through custom code or a setting you might not be aware of.
    • Another possible cause is that some content editors or import tools can add unwanted HTML tags when saving or migrating content.
    • In rare cases, a bug in the theme (like Flatsome) or conflict with another plugin could be inserting these tags automatically.

    Since you’re using the Flatsome theme and this behavior is unexpected, I recommend reaching out directly to Flatsome theme support. They’ll be able to help you check for theme-specific settings or advise if this is a known issue or bug.

    Thread Starter solarweb

    (@solaweb)

    Dear Akramul Hasan,

    Thank you so much, I really appreciate your input. It is strange that is it only happening on 1 page only and not the rest of the website. Even when I update products with completely different HTML Copy and Paste it still goes to default “Strong” in the link I provided previously. I will see if Flatsome theme support can assist. Again thank you – Raj

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