Hi,
Can you be more specific about the issue? What exactly you didn’t able to access?
Try to disable all the plugins via FTP https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/ and check again, maybe it is caused by any of your plugins.
Regards,
Yeah, as laranz says, you need to be more specific about what you mean by “I don’t have admin role”. What exactly happened?
Did someone set up the website and created a non-admin account for you?
Or have you always had administrative access on the website but something changed all of a sudden and you don’t see some stuff in the dashboard? Of this is the case, what were you doing before this happened?
Hi,
Thank you for your answers.
I run this website since 3 years as the same user.
But I never had the “admin” statut as a user.
When I check in “all users”, under the role column, I have “none” (“Aucun” in french).
Can I change that to become officially an admin ?
Hi,
What were you doing before this happened? Any code changes or plugin install/update?
If you have access to the Database, you can try this method:
https://tutes.in/how-to-change-wordpress-user-roles-using-mysql-database/ make sure you did it with caution.
Regards,
I did not change anything. It is like that since the beginning it seems.
Thank you for the link !
I figured out, creating a new user and giving him admins statut following the method given by your link, that there is no “admin” statut on my installation.
The new user, turned into an admin in phpmyadmin, has now a “none” role.
You may want to reset your user roles and capabilities. As usual, make sure you have a good backup first!
Here’s one plugin to do it easily: https://wordpress.org/plugins/reset-roles-and-capabilities/
Hi,
If still shows none means,
Maybe the word “Administrator” is translated to “none” Did you translate WordPress using any plugin or using POEdit? In that case please check that also.
Regards,
laranz.
Thank you for you advices
My pleasure to help. 🙂
I hope the issue is solved. 🙂
Regards,
