Address fields Grayed Out

  • Resolved DianaN

    (@desertdianagmailcom)


    1 year, 2 months ago

    Hi Techs,

    Can you help me with why the Country and Zip code fields are grayed out on my registration form?

    I set both to not required so that people can at least submit till I get this fixed.

    I did get a Google Maps JavaScript API key and added to the external options. But still not working. Not sure what API key I was supposed to get as the documentation has broken link to the Google Console.

    Can you help me please?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    1 year, 2 months ago

    Hi @desertdianagmailcom,

    The country field in the address field is appearing greyed out as you have set the default country to the US from the field’s settings. However, the zip field shouldn’t appear greyed out. So we have noted this as a bug and will patch it with the next version update.

    Regarding Google Maps integration, could you please let us know what what error message you are getting with it? Since there is no map field on your form right now, we are unable to see the error message ourselves.

    Thread Starter DianaN

    (@desertdianagmailcom)

    1 year, 2 months ago

    Thank you, I fixed the grayed out fields changing to all countries.  Thanks for the tip.

    Also the auto fill using google maps selection for the address is working but it puts the info in like below.

    Will this still work for a user’s profile because it doesn’t add the E with the street number and therefore is incorrect?

    Address
    15504 E Greystone Dr, Fountain Hills, AZ, USA
    Powered by GOOGLE MAPS

    15504
    Street Number

    Greystone Drive
    Street Address

    Fountain Hills
    City

    AZ
    State

    United States
    Country

    85268
    Zip Code

    Plugin Support RegistrationMagic Support

    (@registrationmagicsupport)

    1 year, 2 months ago

    Hi @desertdianagmailcom,

    You can use Google Map feature to quickly fill out the Address fields. However, if you are not getting the exact correct address from it, you can manually update it in the field before submitting the form.

Viewing 3 replies - 1 through 3 (of 3 total)

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