• Hi There,
    The plugin is really robust, thanks for that!
    I wanted to ask, previously I had the Stripe created plugin installed.
    And through that configuration I had additional Stripe gateways enabled and as they became available they would automatically show up in the list of gateways the app could display.

    However, I am not seeing that same functionality with StellarPay, at least not yet. My setup is quite new. Is this something that I should be seeing? or is this a missing feature of the plugin that I should post a feature request for?

    Thank you very much,
    Jason

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Jason Houge

    (@jasonhouge)

    To clarify, the options do show in the front end accordion view, but not in the back-end as I might expect where I could control them when needed.

    Plugin Support Brent Wilson

    (@bwbama)

    Hello Jason,

    Apologies for the slow turnaround here. We discovered an issue where we were not being alerted to new topics here.

    Thanks for reaching out! You’re correct that this works differently from the official Stripe plugin.

    How StellarPay handles payment methods:

    StellarPay uses Stripe’s Payment Element with automatic_payment_methods enabled, which means Stripe automatically determines which payment methods to display based on:

    • Your Stripe Dashboard payment method settings
    • The customer’s location/region
    • The transaction type (one-time vs subscription) This is by design – StellarPay intentionally delegates payment method availability to Stripe’s intelligent routing rather than providing individual toggles in WordPress. To control which payment methods appear: Go to your Stripe Dashboard → Settings → Payment Methods (https://dashboard.stripe.com/settings/payment_methods) and enable/disable specific methods there. StellarPay will automatically respect those settings.
    • What StellarPay does let you control in the WordPress backend:
      • Payment Element theme (Stripe or Flat)
      • Payment Element layout (Tabs, Stacked, Minimal)
      • Custom appearance/colors
      • Gateway title and statement descriptor

    Let me know if I understood your question correctly. If I missed something, happy to clarify!

    Thread Starter Jason Houge

    (@jasonhouge)

    Not exactly.
    I mean under StellarPay > Settings > Payment Methods
    Methods that are enabled on Stripe do not populate here. Is that a missing function?

    The official stripe plugin does offer this which speeds up troubleshooting and configurations by users with backend access that may not also have direct access to Stripe.

Viewing 3 replies - 1 through 3 (of 3 total)

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