Additional Fields Not Appearing on Order

  • Resolved godthor

    (@godthor)


    6 months, 2 weeks ago

    I have a customer using this plugin. They have additional fields and those fields appear on checkout. However, those fields are not appearing on the order itself. There’s an order from Sept. 2nd that worked correctly but it seems order since are not showing the additional fields on the backend.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Elena

    (@elenathemehigh)

    6 months, 2 weeks ago

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Elena

    (@elenathemehigh)

    6 months ago

    We believe our technical team has adequately addressed your question.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Elena
  • Last activity: 6 months ago
  • Status: resolved