A timeout occurred

  • Resolved yeknafar

    (@yeknafar)


    4 years, 4 months ago

    Hello

    I am using this lovely plugin for some years.
    In this week I had random “forbidden! you do not have access …”.
    Today I had “A timeout occurred 524 Cloudflare ” error.
    I renamed my plugin folder and I received this email.
    “Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Pareto Security.”

    I removed the plugin temporary. The site is OK.

    What is the problem?

    Thanks 🙂

    WordPress version 5.8.2

    PHP version 7.4.1

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author te_taipo

    (@te_taipo)

    4 years, 4 months ago

    Are you able to past what the error was that you received in the automated email from your wordpress site? It is likely the error recorded is an error just detailing the action you took of renaming the directory. However that would help me determine where the actual issue is.

    I am also about to release an update in the next 2-3 days that will likely fix the cloudflare timeout errors and better detect the real client ip.

    Thread Starter yeknafar

    (@yeknafar)

    4 years, 4 months ago

    Thanks for your attention and answer.
    This is the text:

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Pareto Security.

    First, visit your website (https://exams.salamzaban.com/) and check for any visible issues. Next, visit the page where the error was caught (https://exams.salamzaban.com/xxxx) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://exams.salamzaban.com/vorod/?action=enter_recovery_mode&rm_token=yVQicsuXWqk7dYrg6MgJW9&rm_key=cgglInvt8hWxHiZYMtPfKw

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.8.2
    Current theme: Zerif Lite (version 1.8.5.49)
    Current plugin: Pareto Security (version 2.9.7)
    PHP version 7.4.1

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 47 of the file /home/salamzab/public_html/jadid/exam/inja/wp-content/plugins/pareto-security/pareto_security.php. Error message: require_once(): Failed opening required ‘pareto_settings.php’ (include_path=’.:’)

    Thread Starter yeknafar

    (@yeknafar)

    4 years, 4 months ago

    I just installed the plugin on another new subdomain and got the same result.

    Plugin Author te_taipo

    (@te_taipo)

    4 years, 4 months ago

    I am about to release an update which addresses some issues with Cloudflare. However I am not sure what is causing the error above where the server cannot find pareto_settings.php.

    Thread Starter yeknafar

    (@yeknafar)

    4 years, 4 months ago

    Thanks. I had some updates on the server in recent days. Maybe they caused the problem.

    Plugin Author te_taipo

    (@te_taipo)

    4 years, 4 months ago

    If you feel like reinstalling the latest version, please let me know how it goes and any errors that might appear. I am very keen to get this plugin to stabilise in some of the more unconventional web setups.

    Thread Starter yeknafar

    (@yeknafar)

    4 years, 4 months ago

    Thanks for letting me know.
    I think you are a kind genius.
    With this plugin I really feel safe.
    I reinstalled it on 14 subdomains.
    I removed old .htaccess files too.

    Everything is OK.

    Thanks
    Just I think dictation of “invisaged” should be changed to “envisaged”

    Plugin Author te_taipo

    (@te_taipo)

    4 years, 4 months ago

    Awesome. If you have any issues just reset the .htaccess, and use the ‘disable writing to htaccess’ in the control panel and let me know so I can refine this some more.

    Thread Starter yeknafar

    (@yeknafar)

    4 years, 4 months ago

    Sure
    I ‘disable writing to htaccess. Everything is great.

    If I be under a heavy attack I need to uncheck it?

Viewing 9 replies - 1 through 9 (of 9 total)

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