2.5.2 not fixing all issues

  • Resolved altimac

    (@altimac)


    1 month, 2 weeks ago

    Hi, folks. I am running the CE version of PA on a Hetzner server, and have 6-7 WordPress sites using the plugin. I upgraded from 2.5.0 to 2.5.2 earlier today and immediately my sites went offline. Reverting to 2.5.0 brought things back to normal. I never tried 2.5.1 so nothing to report on that, but from my end at least, whatever was happening with 2.5.1 isn’t yet fully corrected.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Daan van den Bergh

    (@daanvandenbergh)

    1 month, 2 weeks ago

    Hi!

    Sorry to hear that!

    Could you check your PHP error log for any messages related to the error? Please share the error and the stack trace.

    Also, sharing a screenshot of your settings could be helpful.

    Thread Starter altimac

    (@altimac)

    1 month, 2 weeks ago

    Hi again. This is now marked as resolved, but the issue is still ongoing. I just reactivated 2.5.2 and my site went down right away, at least to the world, but I am able to continue to work in the WordPress admin.
    [ redundant link deleted ]
    I am using Uptime Kuma to monitor the site, and it is getting a 500 server error. Please let me know what else you need from me to suss this out.

    Plugin Contributor Daan van den Bergh

    (@daanvandenbergh)

    1 month, 2 weeks ago

    Is it the same error? And have you double checked if the API token is valid/still present in your CE instance?

    Thread Starter altimac

    (@altimac)

    1 month, 2 weeks ago

    It’s a 500 server error. If you’re talking about what “Tim” reported, I don’t know who he is or what he was experiencing. That’s why I was surprised to see the “Resolved” this morning.

    Plugin Contributor Daan van den Bergh

    (@daanvandenbergh)

    1 month, 2 weeks ago

    Ah, okay. Sorry about that. I took you for the same person. Could you check your PHP error log and share the error here?

    Plugin Contributor Daan van den Bergh

    (@daanvandenbergh)

    1 month, 2 weeks ago

    Hi @altimac,

    I’m about to release a patch release (2.5.3), to ensure no critical errors occur if the entered API token is invalid. It also adds a admin-wide notice to notify CE users to create/enter an API token if they haven’t already.

    Give that one a try, and let me know how it goes!

    PS. It’s not allowed to request/offer admin access on this forum.

    Thread Starter altimac

    (@altimac)

    1 month, 2 weeks ago

    OK, great. Standing by…

    Thread Starter altimac

    (@altimac)

    1 month, 2 weeks ago

    Got it, the second I did the 2.5.3 update the site came back up. Again, it was always up from my end, but Uptime Kuma instantly confirmed it was up.

Viewing 8 replies - 1 through 8 (of 8 total)

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