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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and Docs here: B2BKing Docs, FAQ, and Knowledge Base

  Featured Articles

HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

maelle Performance issues with B2BKing for logged-in users   B2BKing Support   Updated 6 hours ago   2 Most recent comment from WebWizards:Hi Maelle, Thanks for reaching out and sorry to hear about the performance issues. This is something we can look into. I'd suggest starting with the recommendations in our optimization guide here: htt ... Mustafa Rückerstattung   B2BKing Pre-Sales Questions   Updated 7 hours ago   2 Most recent comment from WebWizards:Hi Mustafa, Thank you for reaching out. A full refund has been issued for your order. Please allow a few business days for it to appear on your end. If there's anything else we can help with, don't he ... George Skarentzos Feature Request - Dynamic Rules to be displayed on User   B2BKing Support   Updated 15 hours ago   1 Most recent comment from George Skarentzos:Hi team,Just a request for a feature to resolve an issue I find extremely frustrating.  We tend to change customers pricing often, from one set of dynamic Rules to another, and it is difficult to fi ... Tabard The filter bar isn't working   MarketKing Support   Updated 1 day ago   2 Most recent comment from WebWizards:Hi Tabard, I believe this is most likely due to a JavaScript conflict with the theme or another plugin. JS errors or conflicts can cause buttons to appear unresponsive. If you'd like, we can also trou ... maelle quote   B2BKing Support   Updated 1 day ago   1 Most recent comment from maelle:Hello, We are currently using your plugin B2BKing to manage quote requests on our WooCommerce website. We have also configured our shipping costs using a Shipping Extension plugin, which automatically ...
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