Sustainability
social
Digital Inclusion
At United Group we believe in the transformative power of connectivity and the importance of ensuring that everyone, regardless of location or age, has equal access to the digital world. Our commitment to digital inclusion extends beyond technological innovation; it encompasses creating opportunities, bridging gaps, and empowering communities to thrive in the digital age.
Reliable Access
We are dedicated to expanding access to our digital services, including broadband internet, streaming content, and mobile communication, to underserved and remote areas. This not only promotes economic development in these regions but also fosters greater connectivity among people.
Since 2021 we have made strong steps to improve access to our fixed network customers:
- In 2021, introduced the XGS/PON 10/10 gigabit per second speed Fiber to the Home (FTTH) access network across all our telecommunication operators.
- In 2022, we increased our Gigabit-capable footprint of our fixed network to cover 72% of the service area and expanded our FTTH footprint by 32%. In Bulgaria, our ADSL/VDSL network covers 500,000 Bulgarian underserved households.
We have also focus on accessibility through the launch of 5G Fixed Wireless Access (FWA), which leverages our 5G network infrastructure to provide high-speed internet to homes and businesses, particularly in areas where traditional wired broadband is unavailable or impractical. In Bulgaria delivering internet in the areas out of fibre coverage to about 150.000 households via FWA.
We will continue investing in increasing our 5G coverage for our mobile customers.
Mobile Network – Population Coverage
Digital Literacy
Recognizing that digital skills are essential for full participation in today’s society, United Group is committed to enhancing digital literacy across generations. In an era marked by unprecedented digitization, we recognize the transformative impact of connectivity and the imperative to address the challenges that come with it. As we propel communities into the digital age, our commitment extends beyond access to fostering cyber literacy and resilience. We believe that education is the key to unlocking the benefits of the digital world while mitigating the risks.
Mobile Network – Population Coverage
We understand that individuals of all ages deserve the opportunity to thrive in the digital era. Our Elder Digital Skills Program is designed to empower seniors with the knowledge and confidence to navigate the digital landscape. Through user-friendly training sessions and personalized support, we aim to bridge the generational digital gap, ensuring that seniors can stay connected with loved ones and access valuable online resources.
Kids Coding and Digital Literacy Initiative
As the digital landscape expands, so do the associated risks. United Group acknowledges the importance of cyber literacy to navigate the digital world safely. Through educational programs and awareness campaigns, we empower our communities to understand and mitigate the risks of cyber threats, safeguarding personal information and promoting responsible online behaviour.
