At United Group we understand the critical importance of cybersecurity in safeguarding our customers’ digital experience. Our commitment to protecting data and ensuring the integrity of our services is embedded in our comprehensive cybersecurity approach.
From the inception of new products to regular updates, our development practices prioritize security. We employ cutting-edge technologies to fortify our network infrastructure, ensuring a secure and resilient foundation for all our services. Our practices adhere to internationally recognized standards, implementing robust firewalls, intrusion detection systems, and encryption protocols to safeguard against cyber threats. Our proactive approach involves continuous monitoring for potential threats. With advanced threat detection tools and a rapid incident response system, we aim at swiftly identifying and neutralizing potential risks to maintain the security of our systems and our customers’ data.
We believe that cybersecurity is a collective responsibility. Our ongoing user awareness and education initiatives empower both our employees and our customers to recognize and mitigate potential risks, fostering a secure digital environment for everyone.
Our commitment to cybersecurity extends beyond mere compliance. We conduct regular security audits and assessments to identify vulnerabilities and ensure that our cybersecurity measures evolve to address emerging threats effectively.
United Group uses the best cutting-edge technology to deliver our customers’ needs and enable us to do our jobs effectively.
Every United Group employee has a responsibility to use that technology with maximum care. Our Cyber Security team and Information Security policies provide guidance and support on protecting sensitive information and equipment, managing information flows both internally and externally and maintaining constant cyber-vigilance.
Questions or concerns? We are here to help.
Contact the Information Security Team at [email protected].
SUSTAINABILITY
GOVERNANCE
Privacy & Security
At United Group, we recognize the paramount importance of privacy and security in today's interconnected world. As a trusted telecommunication and media partner, we are dedicated to ensuring the utmost protection of costumer data and the security of our services. In this section, we delve into our robust measures and unwavering commitment to safeguarding your privacy and securing our digital ecosystem.
We are dedicated to upholding our costumers’ privacy rights and ensuring the safety of their information. Respecting our customers' privacy to the fullest extent, we handle personal data transparently. In a world where societies and individuals rely on our network infrastructure, we recognize the critical importance of securing service continuity and fortifying our systems against both cyber threats and physical risks.
Our commitment goes beyond mere protection— we empower our customers with knowledge and tools to protecting themselves and their businesses against an evolving landscape of cyber threats.
Our data protection program
United Group is committed to protecting Personal Data in accordance with local laws, including EU General Data Protection Regulation (GDPR), as well as the privacy and identity of all parties involved. Strict guidelines govern the access to and use of all Personal Data within United Group, including that of customers, partners, and employees. Those who have specific authorization to access Personal Data, because of the nature of their job, take care to protect it and use it only for the purpose for which it was entrusted and in accordance with Group Privacy Policy. Implementing a Privacy by Design program reflects our commitment to responsible data practices and demonstrates our dedication to protecting user privacy throughout the entire lifecycle of data processing. Key principles of our program include:
Proactive Integration
Privacy considerations are incorporated from the very beginning, ensuring that privacy measures are built into the design rather than added on later. They continue to be addressed throughout the entire lifecycle of data, from collection and storage to processing and disposal. This ensures that data is handled responsibly at every stage, minimizing risks and vulnerabilities
User-Centric Focus
We take into account the interests and expectations of our users, aiming to enhance the overall user experience while respecting privacy preferences and providing individuals with control over their personal information.
Data Minimization
We collect only the necessary data required for the intended purpose. Unnecessary data isa voided, reducing the risk of data breaches, and ensuring that users' privacy is not compromised.
Data Protection Impact Assessment
We conduct Data Protection Impact Assessments (DPIAs) to systematically evaluate and mitigate the privacy risks associated with our data processing activities. Additionally, we conduct third-party due diligence to ensure that our partners and vendors uphold the same rigorous privacy standards.
Security by Default:
Security measures are integrated by default to protect against unauthorized access, data breaches, and other security threats. This includes encryption, access controls, and other safeguards to ensure the confidentiality and integrity of personal information.
Transparency and Openness
Users are provided with clear information about how their data will be used, and any data processing activities are communicated in a transparent and understandable manner.
Data Subject Empowerment
We provide data subjects with tools and mechanisms to control and manage their personal information. This may include privacy settings, consent management, and the ability to access and update their data.
United Group’s Privacy Office oversee and coordinate privacy initiatives across our organization. This role ensures that our global practices align with privacy regulations and standards. This function is supported by local data protection officers who are responsible to implement consistent and effective privacy measures.
Their responsibilities include:
- Collaborating with cross-functional teams to embed privacy by design principles into product development and operational processes.
- Conducting Data Protection Impact Assessments (DPIAs) to assess and mitigate privacy risks associated with new projects and data processing activities.
- Serving as points of contact for privacy-related inquiries, complaints, and requests from regulatory authorities and individuals.
Our privacy policies are crafted to provide clear guidance on how we collect, use, and protect your data. We believe that a knowledgeable team is crucial for effective privacy management. Our employees undergo comprehensive privacy training programs to stay abreast of evolving privacy requirements. This training equips our workforce to implement and uphold privacy practices consistently across all business functions.
Questions or concerns? We are here to help.
See our Privacy Policy and Cookies Notice or contact the Compliance team at [email protected].
Technology use & information security
