My experience of buying a new sofa from Swyft was extremely positive: I couldn’t visit a showroom and needed detailed information about a couple of models I was interested in. Kris, Swift sofa specialist was very patient and helpful and provided excellent advice. The ordering process was straightforward and the delivery quick and efficient . My sofa was skilfully assembled by the delivery team, and I am very happy with its quality and the support it provides. Thank you!
Do not use this company! Despite paying extra to upgrade to higher quality paper and HD print, the quality of both (paper and print) was low, and the company was not willing to provide a refund or improve the quality. I intended the goods I ordered to be Christmas presents and ended up paying for something that cannot possibly be used as a present. Very disappointing.
20 November 2023
Reply from Printerpix UK
Hello Jola,
I'm truly sorry to hear about your disappointing experience, and I want to extend my sincerest apologies for any frustration or inconvenience caused by the quality of your recent order. Your feedback is essential, and we take your concerns seriously.
I understand the importance of the items you ordered, especially when intended as Christmas presents, and I regret that we did not meet your expectations in terms of paper quality and print definition. This falls below the standards we strive to uphold.
Our customer service team will be reaching out to you directly to better understand your experience, discuss the issue in more detail, and work towards a resolution that you find acceptable. Your satisfaction is our top priority, and we appreciate your patience as we work through this matter.
If you have any additional questions, please email resolutions@printerpix.co.uk to our customer support staff, and they will be pleased to help you further.
Thank you for bringing this matter to our attention. Best wishes,
We were very happy with the quality of service, work, and product provided by Woodcraft Windows. The sales and installation process was smooth and well organized, the team friendly and knowledgeable. The windows and door are well made and aesthetically pleasing. I would definitely recommend this company!
10 December 2022
Unprompted review
Reply from Woodcraft Windows
Hi,
Thank you for taking time to leave a review. It's excellent to hear you're delighted with the service and we‘re glad you're enjoying your new products.
