Jo

Well packaged, fantastic price, everything i was meaning to buy anyway, so perfect timing, with a very handy card giving precise instructions on how to apply each item.
Perfect little box of goodies

Used the Wantage branch, no counters open, no help or guidance as to where to go, seemed under staffed. We just stood around until someone did eventually approach us and ask what our query was.
Was advised to take a seat and someone would be with us, felt like a long time, whilst other customers were coming and going, thought we had been forgotten.
When we were eventually seen our advisor was excellent, couldn't be more helpful or friendly.
Would have helped enormously to have a manned desk to approach for queries, instead of standing around not knowing what to do.

Would have been five stars but our delivery came a week earlier than we expected, so we were not quite ready for it. Saying that we did receive a phone call from the delivery company advising they were 30 minutes away, which was very useful, so we quickly rushed around to make room for it.
Delivery people were really polite and helpful couldnt do more for us and delivered to exactly where we asked.
Really happy with our purchase.

Unfortuneately the box arrived in a bit of a mess and quite a few of the plants were tipped out. Managed to salvage them gave them a drink and they soon came back to life. Only problem I had to guess at which labels belonged to which plants and one set has no label at all still trying to identify it.
I chose the lucky dip cottage garden selection, rather disappointed at the choice of plants picked, they are all mainly blue with just one yellow in there, was hoping for a mix of colours.