Excellent products, offers and customer service, however would like a little more contact with special offers that are more suited to my requirements. Would definitely use them again as they... See more
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Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.
One Canada Square, Canary Wharf, E14 5AP, London , United Kingdom
Replied to 91% of negative reviews
Typically replies within 48 hours
Very good hamper. Some things I like and some I will give away as Christmas presents.
Excellent value and top brand products every month
It's always a lovely box me n my girls share them and always something for each of us . They are teens and love the surprise element as I dont tell them whats in it
Damaged and no replacement offered for the calendar.  Really disappointed was just give £5 refund which didn’t even cover cost of item. 
I was told had sold out but online you could still buy so no idea why I couldn’t sent it back and get a new undamaged one sent. Very poor customer service 
Every item in every box that was delivered was something special and useful. Never disappointed.
Still no delivery and very little communication from Customer Services!
The worst customer service I have experienced in a long time. Incorrect and misleading AI Bot responses to the first emails sent to Customer Service. Finally got a person to respond (I think!) to be told that the previous responses and the dates showing on the website were not correct for delivery. Did not honour what the AI Bot emailed regarding shipment and delivery dates. Chasing the three units I ordered - two of which should have been received at the latest today (3/11) - but nothing has shipped and no response to my emails to Customer Service since last Thursday. I ordered this as it was curated by Hannah Martin but I honestly cannot say when I was this disappointed by a company. Total lack of customer care. 
Have been sat on their Live Chat for 50 minutes so far with one response from an Automated AI Bot which is giving incorrect information again based on responses previously received via email from Laura (who I think was a person but cannot state for certain!). 
Have ordered three Advent Calendars but will never order again. Borderline fraudulent activity by Ok! Beauty Box. They have almost £300 of my money but I have received no goods, no accurate information and no responses from a real person for the past four/five days. 
UPDATE: Sat on 'Live Chat' for 2.5hours. Manged to get only three responses from a person which did not answer or confirm when I will have the purchased items. Was sent a platitude email stating lead times of 14 - 21 days for shipping which was not what the goods were when purchased or what is currently showing on the webpage for the item!!! And now 'Live Chat' has ended for the day!!! SHOCKING waste of my time and money. 
I am new to Ok beauty box,but already love the experience of receiving the box every month.Its nice that I know what will be in the box each month.Thank you Ok;)
JUST IN LOVE
IVE not recieved a single box that's not worthy. Yes, sometimes u may get products ur not overly excited to recieve/use, but there is no denying the quality. I've now started saving products i don't use, to box up in my own Xmas boxes for family. I don't really use make up but I have a lot of young women in my family that do.  Subscription. Summer edit   mum an baby. Mystery boxes. Its all good x

Reply from OK! Beauty Box
Love all my little treats every month 😊I deserve them all 😂

Reply from OK! Beauty Box
Treated myself to this , great selection of goodies . Always such a treat these beauty boxes and loved the advent calendar

Reply from OK! Beauty Box
I love ok beauty box,I get it every month n full of great products

Reply from OK! Beauty Box
Bought for Christmas present as I have for the last couple of years. Always well received for the good range of products.

Reply from OK! Beauty Box
Fantastic, brilliant, wonderful, I look forward to my Subscription OK Beauty Box every month ❤️

Reply from OK! Beauty Box
I love receiving my ok beauty box every product I have received has been perfect n just what I needed!!

Reply from OK! Beauty Box
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