KATABA Japanese Knives Limited Reviews 427

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I cannot praise the staff of Kataba enough for resurrecting my Santoku knife that had been sitting broken and unused for almost 10 years at the bottom of a drawer. Conscious of my limited budget, they... See more

Company replied

Rated 5 out of 5 stars

Beautiful knife I couldn't find anywhere else and for a discount. Processed and shipped the next day and arrived quickly. They even called to ensure I would be in on the day of arrival. Highly rec... See more

Company replied

Rated 5 out of 5 stars

I bought my deba filleting knife from Kataba. First of all, the delivery was super fast and the knife is definitely going to last my entire career as a Sushi Chef. Very beautiful craftsmanship f... See more

Company replied

Rated 5 out of 5 stars

I arrived at the store with one of my knives to be sharpened - they did an amazing job and were really helpful

Company replied

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Company details

  1. #5 of 12 best companies in Knife Shop
  2. #9 of 92 best companies in Kitchenware Shop
  3. #25 of 139 best companies in Kitchen supply shop
  4. #2 of 2 best companies in Sharpening service

Written by the company

We pride ourselves in delivering the best customer service and aftercare. Our small business is built on our passion for cooking, Japanese cutlery and sharpening. We endeavour to guide our customers towards buying the most suitable knife for their requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

427 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

I arrived at the store with one of my knives to be sharpened - they did an amazing job and were really helpful

29 December 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you so much for using our sharpening service! That is really great to hear! Please bring your knife anytime if needed! Thank you!

Rated 1 out of 5 stars

After a week of use

After a week of use, the knife’s tip snapped.

29 December 2025
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Reply from KATABA Japanese Knives Limited

We appreciate your honest review. Japanese blades are really thin/delicate that enables you fine cutting; however, it may be happened easily if you do rocking cut or hit hard. We included the the warranty card on your delivery, so that we can fix without extra charge. Please conatct us anytime.

Rated 5 out of 5 stars

Beautiful knife I couldn't find…

Beautiful knife I couldn't find anywhere else and for a discount. Processed and shipped the next day and arrived quickly. They even called to ensure I would be in on the day of arrival.

Highly recommended, will buy again.

24 December 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you for purchasing from us. We are glad to hear that you're happy with our services and product. :)

Rated 5 out of 5 stars

The company use Fedex for delivery

The company use Fedex for delivery, UK law requires an Adult signature for knife delivery, Fedex cannot give a delivery time so you will have to stay indoors all day, unless they arbtrarily change the delivery day in which case youll have to stay indoors another whole day!
Nwo the Knife is here I can say its the best Knife I have ever owned.

5 January 2026
Unprompted review
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Sorry to hear that delivery delayed one day by FedEx, However we are glad to hear that you are very happy with our knife. Thank you

Rated 5 out of 5 stars

Always buy my knife from here

Always buy my knife from here

Always been satisfied with the product, fast dispatch, delivery and care

26 November 2025
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Reply from KATABA Japanese Knives Limited

We appreciate your 5-star review and purchase with us! We are so glad to hear that you are happy with our service and product! If any concnerns, please contact us anytime. Thank you so much again,

Rated 5 out of 5 stars

Wonderful service and great products

Wonderful service and great products - despatched quickly and well packaged with helpful instructions and good aftersales support - a very professional and approachable company who are a pleasure to deal with.

24 November 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you so much for giving us a 5-star review! That is so great to hear that you are happy with our product and service! We do sharpening service as well, so please contact us anytime if needed! Thank you so much again for ordering with us!

Rated 5 out of 5 stars

Amazing shop

The staff were very helpful I travelled over 300 miles to come here and it did not disappoint amazing selection of knives and fantastic service would definitely recommend!!

3 December 2025
Unprompted review
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Reply from KATABA Japanese Knives Limited

Thank you so much for having come to our store all the way!! That was really nice seeing you, and we are glad to hear that you were happy with our service! Plaese pop in our store anytime again :) All of our staff are looking forward to seeing you! Thank you!

Rated 5 out of 5 stars

Good product

Good product, shipped quickly and well packaged. Nothing negative to say at all.

13 November 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you so much for your order and 5-star review!!!! That is so great to hear :) Please order with us anytime if needed!!!

Rated 5 out of 5 stars

Great experience and very professional

Great experience and very professional

29 October 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you so much for giving us a 5-star review!!! We are more than happier to hear that you are happy with your experience with us! If anything we can do in the future, please contact us anytime! Thank you!

Rated 5 out of 5 stars

Good tea from an authentic source.

Good tea from an authentic source is much enjoyed. It is true tea which gives pure pleasure.

6 October 2025
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Reply from KATABA Japanese Knives Limited

Thank you so much for giving us a 5-star review! That is so great to hear :) We have lots range of tea, so please contact us anytime if you need more! Thank you,

Rated 5 out of 5 stars

Amazing quality and fast delivery

Amazing quality and fast delivery

11 September 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you so much for your 5-star review!! Please order with us anytime if needed!

Rated 5 out of 5 stars

After the Greek Customs office returned…

After the Greek Customs office returned my order back to Uk, Yokichi the very kind owner of KATABA knives , get in contact with me and delivered personally my order in Crete while he was making holidays with his wife! I was very enthusiastic and thankful! Thank you for the service and really nice to meet you !!

19 September 2025
Unprompted review
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Hi Kiriakos
Thank you very much for purchasing from us and it was great to meet you in Crete. Off cause we are not normally delivering to our customers in person 😉.
We had booked our holiday in Crete a month ago and luckily we had chance to solve unexpected problem with original delivery and custom office. However we are glad to hear from you and we could manage to complete the delivery.
Best

Rated 5 out of 5 stars

Customer service was spot on and beyonThd…

Customer service was spot on and beyond helpful since the beginning. Managed to get a beautiful engraving on a present. I think the receiver of the gift will be very very happy! Thank you again, could not recommend enough!

18 September 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you so much for your order and also request for engraving this time!!! We are more than happier to hear that you are happy with our service and knife, and you recieved the knife safely!!!!! If anything we can do for your in the future, please contact us anytime! Again, thank you so much :)

Rated 5 out of 5 stars

Excellent service and unique products.

Excellent service and unique products.

18 August 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you so much for your 5-star review! We are glad to hear :) If any questions, please contact us anytime.

Rated 5 out of 5 stars

Best knife shop in the UK

Love all my knives from here, staff are friendly and knowledgeable, makes work really easy. 10/10 for everything.

4 August 2025
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

We appreciate your 5-star review!!! Please order with us anytime again!! Thank you,

Rated 5 out of 5 stars

Impeccable service

I cannot praise the staff of Kataba enough for resurrecting my Santoku knife that had been sitting broken and unused for almost 10 years at the bottom of a drawer. Conscious of my limited budget, they kindly found a secondhand handle (without charge) to replace the broken handle and in so doing transformed my knife into a thing of beauty. The blade was also sharpened to perfection: They restored the heel of the knife after my careless sharpening had produced a rounded edge – the knife now works and looks better than new. Thank you so much Kataba! As soon as I find my Deba I will bring it in for your expert attention.

13 August 2025
Unprompted review
KATABA Japanese Knives Limited logo

Reply from KATABA Japanese Knives Limited

Thank you Peter. We glad you happy with our service and your knife’s recovery. We hope seeing you again soon😉

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