Engineer Wilis V handled my migration and new server setup. It was complex from my perspective and had to adjust to allow for old Joomla installations and other considerations. I used A2 for a long... See more
Company replied
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Frank helped me out in a kind, patient, and efficient way. He was soft-spoken and accompanied me patiently each step of the process. It wasn't a straightforward process and was an important issue to r... See more
Company replied
The staff were courteous and responsive to my request to bring down the cost of my hosting fees. They assessed my needs based on historical data and offered me a solid alternative for a good price.... See more
Company replied
These guys Willis, Ali G, Priscah M., Syed A., and Joan V. did a phenomenal job migrating my server. The entire process was smooth, well-coordinated, and completely hassle-free, with zero downtim... See more
Company replied
Company details
Written by the company
We’re hosting.com—the new home of A2 Hosting and a global hosting network powering 3M+ sites worldwide. ✓ 800+ experts making your hosting experience fast, stable, and stress-free ✓ 20+ data centers around the world ✓ 1 new website every 15 seconds
Contact info
South Broadway 900, 80209, Denver, United Kingdom
- hosting.com
4.7
Excellent
5K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nikhila was most helpful
4 February 2026
Unprompted review
Poor Service
In my entire life, I have never experienced such poor hosting service. The people you have in your help sector have very little experience. Whenever visitors start coming to my site, it goes down immediately, which has caused me to lose a lot of dollars. Even when I asked for a refund, you didn't give it to me. Moreover, my hosting package was a large VDS hosting, priced at 155 dollars per month.
2 February 2026
Unprompted review
Reply from hosting.com
Hello,
Thank you for your detailed feedback. My name is Hernan from the Customer Advocacy team. I have personally located your account and updated your support ticket.
Please accept my sincere apologies that our service did not meet your expectations. Our goal is always to identify the root cause of these issues to prevent them from happening again. While our VDS plans are generally non-refundable, we understand that every situation is unique. We are currently reviewing your previous interactions thoroughly before making a final determination.
I have sent a formal reply within your ticket. Please feel free to review it and add any further comments there; I will be more than happy to address them for you.
Warm regards,
Hernan, Customer Advocacy.
The service is amazing and they are…
The service is amazing and they are super fast with replying and everything has been working well so far!
4 February 2026
Unprompted review
Active and constructive Support
Very active and constructive response of support
4 February 2026
Unprompted review
Yuga is super perfect.
Yuga is amazing. Highly highly loved and appreciate the support from Yuga. Purely unmatched. Great professionalism and service indeed.
4 February 2026
Unprompted review
perfect
perfect attitude
clear information
I recieved what I was expecting of information
More than one solution for every question I have
4 February 2026
Unprompted review
I had an issue with my old website…
I had an issue with my old website interfering with my new site. Gede had a lot of work to do to get that issue straightened out. Took a little time but he got everything up and running. I had to use Tech Support twice to fix my errors. Couldn't be more happy with Tech Support, thumbs up.
3 February 2026
Unprompted review
Reply from hosting.com
Hello Wayne,
Thanks for sharing your feedback! We're glad to hear that the wonderful Gede was able to assist you get things up and running again.
We appreciate you choosing us, and we’re always here if you need anything further!
-Sam, Customer Advocacy
Reply from hosting.com
Hi Chris,
Thank you for the awesome feedback! It is very nice to hear that we are the best!
If you ever need further assistance, we're always here to help, please contact us anytime, we are here 24/7.
-Sam, Customer Advocacy
I wish I could always call on Frank for tech problems
Frank helped me out in a kind, patient, and efficient way. He was soft-spoken and accompanied me patiently each step of the process. It wasn't a straightforward process and was an important issue to resolve so I very much appreciated Frank's help. I wish I would always have him as my tech support.
27 January 2026
Unprompted review
Reply from hosting.com
Hello Milagros,
Thanks so much for taking the time to leave this lovely review and mentioning Frank. It means a lot to us as this is the level of support we consistently aim for. Please do let us know if there is anything else you need a hand with, we're here and happy to help!
-Sam, Customer Advocacy
Thank you so much John
Thank you so much John, I just and just buy the service for only John. Ask me why? Because John helped me from the first to the last.
Again Thank You So Much
3 February 2026
Unprompted review
Reply from hosting.com
Hi MD.Tanvir,
Wow, what a lovely review for John! It's wonderful to read this nice review on how he’s helped you from beginning to end. We are here to help 24/7, Looking forward to assisting you again.
-Sam, Customer Advocacy
Very vey helpful
Very vey helpful, fix my issue fast and better than i expect
2 February 2026
Unprompted review
Reply from hosting.com
Hi Sergio,
Thanks for the kind words and contacting us today! It's great to hear words like very helpful for our team. Please reach out to us anytime, we are always here and ready to support!
-Sam, Customer Advocacy
Nikhila was patient and very helpful…
Nikhila was patient and very helpful and explained all my questions!
2 February 2026
Unprompted review
Reply from hosting.com
Hi Rebecca,
Thanks so much for the feedback and shouting out Nikhila! We are glad our team was able to sort things out today. If you need further assistance, please contact us anytime.
-Sam, Customer Advocacy
I evaluate myself as an advanced beginner
I evaluate myself as an advanced beginner, meaning I have a conceptual idea of what I want to do, but I am slow at figuring out exactly how to do it. Halif was patient and clear. I couldn't ask for more.
2 February 2026
Unprompted review
Reply from hosting.com
Hi Doug,
Thank you for the kind words, for Halif! Patient and clear is all we can ask for when answer questions, we appreciate your support. If you ever need further assistance with your services, please reach out anytime!
-Sam, Customer Advocacy
Very helpful.
After several helpful attempts to solve my issue with previous agents, Halif F. finally figured out the root cause and got my website and it's features back up and running. Thanks!
2 February 2026
Unprompted review
Reply from hosting.com
Hello Wilmer,
We appreciate the kind words, thanks for this feedback! It's so nice to read that Halif was able to get things connected again. We are here around-the-clock so please contact us again if there is anything we can help with or if there questions we can answer!
-Sam, Customer Advocacy
Engineer Wilis V handled my migration…
Engineer Wilis V handled my migration and new server setup. It was complex from my perspective and had to adjust to allow for old Joomla installations and other considerations. I used A2 for a long time but I really like the hosting.com team too. The prices are the best, the communication is excellent and when one of my client's site opens a security hole, they contact me directly and suggest fixes. They have been patient and fast responding, which is rare. Thank you.
1 February 2026
Unprompted review
Reply from hosting.com
Hello Clayton,
Thank you for the amazing feedback! We're glad to hear that you've had positive experience with Wilis helping you with the migration, a smooth transition is crucial for staying online!
If you need any help, please let us know, we're just a message away.
-Sam, Customer Advocacy
the support from Jacobo was super good
2 February 2026
Unprompted review
Reply from hosting.com
Hi Cheko,
Thanks for contacting us and leaving this review! It's wonderful to hear that Jacobo was helpful. We are here around the clock, so please contact nay time of the day if you ever need any more questions answered!
-Sam, Customer Advocacy
The staff were courteous and responsive…
The staff were courteous and responsive to my request to bring down the cost of my hosting fees. They assessed my needs based on historical data and offered me a solid alternative for a good price. Christofer, on the migration end, was very fast and thorough. Seamless transition and migration.
1 February 2026
Unprompted review
Reply from hosting.com
Hi Kenneth,
Thanks for working with our team and writing the review! It is very nice to hear that Christofer was so helpful with your migration. If there is anything else we can help with, our team is here 24/7, so please contact us again.
-Sam, Customer Advocacy
Joel E
Joel E. was able to escalate our situation and get it resolved quickly and professionally. He called us back to let us know when everything was resolved so we didn't have to wait and wonder what was happening.
31 January 2026
Unprompted review
Reply from hosting.com
Hi Don,
Thank you for the fantastic feedback! We’re really glad to hear Joel was able to step in and get everything resolved quickly for you. We appreciate your kind words and will be sure to pass this along to Joel and the team. If you need further help, we're just a message away!
-Dyane, Customer Advocacy
Fast technical support from…
Fast technical support from knowledgeable people
31 January 2026
Unprompted review
Reply from hosting.com
Hi there,
Thank you for the great feedback! We’re happy to hear that you've had positive experience with our support. We really appreciate you sharing this and we’re always here whenever you need us.
-Dyane, Customer Advocacy
Be careful with unexpected payments
Be careful with unexpected payments! They charged me twice for no reason.
Today they charged me after I left them! They made a tutorial how to cancel their services, such "smart"!
After the years with this hosting (ex A1 hosting) this hosting became much worst + they increased prices on already expensive services. Their key was a fast and quality support, it was, it's true, but not anymore. The support became slowly. Some tickets took a day to be replied.
31 January 2026
Unprompted review
Reply from hosting.com
Hi Nika, thank you for sharing your feedback. Unwanted renewals are never a good thing which is why we make it a priority to send advance invoice notifications so customers have full visibility into any upcoming charges.
From our time as A2 Hosting to now hosting.com, our commitment has remained the same, providing excellent support alongside reliable, budget-friendly services.
I would like to have a chance to assist you further, I have reached out privately, I hope you can provide me like a domain name or a ticket number so that I can pull up your account. That would be highly appreciated.
James,
Customer Advocacy
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