Fix Auto UK Reviews 21,894

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Picked up vehicle next day after claim as promised with telephone call. Kept in phone contact, updating me with progress regularly, until delivering car back to me as soon as repairs were finished. Ve... See more

Company replied

Rated 5 out of 5 stars

What a gem I found in Fix Auto Hereford. They actually repaired my car door which other garages couldn't (or weren't interested because of its age). The gentleman who repaired it didn't even charge... See more

Rated 5 out of 5 stars

I have already left a review online but had to do this too . Absolutely amazing service here 100% and more . From Paul (the man with the beard ) His customer service was the best i have ever received... See more

Rated 5 out of 5 stars

Recently had bodywork repairs completed on our XC40 and couldn’t be happier with the experience. Lucy and the team were absolutely brilliant. She kept us updated throughout, made the whole process ea... See more

We perform checks on reviews

Company details

  1. #16 of 38 best companies in Vehicle repair shop
  2. #6 of 18 best companies in Car Body Shop
  3. #5 of 8 best companies in Vehicle Dent Removal Service
  4. #20 of 64 best companies in Vehicle Repair
  5. #20 of 62 best companies in Car service

Written by the company

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Written by the company

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contact info


4.8

Excellent

TrustScore 5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super impressive customer service

Super impressive customer service - easy to deal with and nothing was too much effort. I did not expect such a professional and caring service. The staff are brilliant.

Highly recommended - can’t honestly say enough good things.

4 February 2026
Rated 5 out of 5 stars

Well done

Very helpful and kept up to date on each stage of the repair
Would definitely recommend them

4 February 2026
Rated 5 out of 5 stars

Great experience from start to finish…

Great experience from start to finish with this company, my car looks great after being in an accident they did a fantastic job. I asked them to do some extra privately paid work to my car and the finish is exceptional. Great communication from Dee from start to finish. Would definitely recommend FixAuto.

3 February 2026
Unprompted review
Rated 4 out of 5 stars

A long wait for a part but everything good.

Front office staff very helpful and I was always kept informed of the cars 'progress'. My car was away for several weeks because the bodyshop were waiting for a (very small) part, so not their fault!
Pick up and delivery service was very good.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Stress-free, professional, and fast

Recently had bodywork repairs completed on our XC40 and couldn’t be happier with the experience.
Lucy and the team were absolutely brilliant. She kept us updated throughout, made the whole process easy and stress-free, and the work was completed sooner than we expected. Fantastic service from start to finish- Thank you!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

After a bad experience when I bought my…

After a bad experience when I bought my car with the sales department,
Danielle and Dan have been absolutely brilliant when dealing with myself when I had a crash in my car that was not my fault, they dealt with everything and got me a courtesy car quickly , I can’t thank them both enough as they both ensured everything went smoothly and I didn’t have to do anything,
Vauxhall Danielle and Dan are a credit to your business and have restored my faith in yourselves

29 December 2025
Unprompted review
Fix Auto UK logo

Reply from Fix Auto UK

Good afternoon Lyndsey,

Thank you so much for your glowing 5 star review.
So pleased that you were looked after whilst your repairs took place, the team really do strive to provide an excellent customer experience.
We will pass on your kind words to team who will massively appreciate it.
Thanks again
Fix Auto Bolton :)

Rated 5 out of 5 stars

I have already left a review online but…

I have already left a review online but had to do this too . Absolutely amazing service here 100% and more . From Paul (the man with the beard ) His customer service was the best i have ever received in any situation from the moment i contacted him he kept his word . Never made false promises and me daily as he said he would . This man deserves recognition for his dedication to providing good service . The car repair was perfect too

22 January 2026
Rated 4 out of 5 stars

Really friendly staff

Really friendly receptionist that kept me up-to-date with my repairs - Allowed me to schedule my pickups around my time - Advised me on previous repairs done by another company and how it may impact my vehicle later on.

3 February 2026
Unprompted review
Fix Auto UK logo

Reply from Fix Auto UK

Good Afternoon Ross,

We appreciate you taking the time to leave us a review. We're happy to hear that our receptionist was friendly and kept you informed about your repairs. We are also glad that we could accommodate your schedule.

Kind regards

Fix Auto Great Yarmouth

Rated 5 out of 5 stars

Great service

Great service. Kept updated every step of the way. Highly recommended.

3 February 2026
Unprompted review
Fix Auto UK logo

Reply from Fix Auto UK

We appreciate you taking the time to leave us a review. We are happy to hear you received great service and were kept updated.

Rated 5 out of 5 stars

Was absolutely great service and quick…

Was absolutely great service and quick at repairs was done before time stated I would highly recommend

3 February 2026
Fix Auto UK logo

Reply from Fix Auto UK

Mrs J Danville,

We're happy to hear that you had a great service experience! We appreciate your recommendation and thank you for your positive feedback and time.

accounts.loughborough, Fix Auto UK

Rated 5 out of 5 stars

well manners and helpful during my…

well manners and helpful during my repair to my car

3 February 2026
Fix Auto UK logo

Reply from Fix Auto UK

Good morning
We're glad you found our team helpful and well-mannered during your car repair. Thank you for your positive feedback!
Best Wishes Fix Auto Newton Abbot

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Was informed throughout the process, had no issues at all. Dee made most of the arrangements, great service 👌👏

28 January 2026
Fix Auto UK logo

Reply from Fix Auto UK

We're happy to hear you received amazing service from beginning to end and were well informed. Thank you for your feedback!

Rated 5 out of 5 stars

Accident repair

My car was sent here by my insurance company for repairs to the drivers door and front wheel. All scratches and dents were removed and paint was matched precisely and a new tyre and wheel balancing carried out. They done an amazing job.

3 February 2026
Fix Auto UK logo

Reply from Fix Auto UK

Mr Gary Rowe,

We're happy to hear that the repairs to your car, including the paint matching, new tire, and wheel balancing, met your expectations. Thank you for your positive feedback; we appreciate it.

Joel Cameron, Fix Auto Pz

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look