Very easy to order, delivered on time and well packaged. I wouldn't hesitate to recommend Cakebox to anyone. I ordered an Oreo cake for a special family birthday and it was divine! So light, tasty and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very professional and friendly service, many thanks to Momna ( sorry if I've misspelled her name) who was accommodating especially because it was a last minute order on the day. I got the cake for my... See more
It was my son's birthday and he requested to have the tiramisu cake, I was unsure at first as he is a chocolate cake lover but we all absolutely loved it!!! It was incredibly fresh, perfectly balance... See more
I ordered birthday cupcakes for my daughter last year. I chose the cakes but they sent different ones. I tried contacting them several times to complain but I got no response. SO BEWARE, there is no c... See more
Company details
- #22 of 23 best companies in Cake shop
- #37 of 51 best companies in Bakery
- #5 of 6 best companies in Cupcake shop
- #53 of 72 best companies in Online Food Ordering Service
- #4 of 6 best companies in Take away service
- #4 of 5 best companies in Wedding cake shop
About Cake Box
Written by the company
![]() |
![]() |
![]() |
|
| Have any questions? Check out our FAQ! Can’t find the answer you’re looking for? Contact us at info@cakebox.com or use our Store Locator to find the details of your local Cake Box store. | ||
Contact info
United Kingdom
- info@cakebox.com
- cakebox.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The cake was so fluffy
The cake was so fluffy , lots of cream though but really nice
Very good cakes always!
Stunning cake!
I got a beautiful red heart cake for my Mom's birthday and not only did it look amazing it tasted stunning as well!
Easy to order online and no fuss pickup!
Nice cake
Lovely and tasty cake. Easy to order online and even at short notice (if necessary same day).
I ordered it for 13.30 pick up in store, but when I arrived in the store 5 minutes early, they still had to decorate the cake and I had to wait for 10 minutes in the shop. A little inconvenient with a newborn waiting in the car with my mum.
I know I was early, but would have thought the cake would have been ready 5 minutes before pick up time was scheduled. Will state an earlier pick up time next time round.
Good and friendly service
Very delicious and light cake 😋
This cake was amazing
This cake was amazing can’t stop
Talking about it and so fast order the day before and ready for collection next day by midday
very pleased with the cake.tasted great…
very pleased with the cake.tasted great and well presented and on time
BEST CAKE IVE EVER HAD
So delicious.
Such a huge selection, ordering was really easy & delivered on time. I have purchased 2 cakes from CB recently and they not only looked amazing but were so delicious. I will use them again when i am back in the UK. Thank you CB.
I’ve got pistachio tiramisu cheese cake…
I’ve got pistachio tiramisu cheese cake for my husband birthday, honestly nobody doesn’t like it , it wasn’t fresh even I ordered one hour before and taste was really bad ,I wish I bought from supermarket instead because of cakebox !!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


















