Andrew Martin Reviews 1,664

Andrew Martin has one of the best ranges of innovative quality furniture, lighting and decorative accessories around. This purchase was for a woven rug and it was exactly what we wanted. The sale disc... See more

A great company to deal with. On this occasion, the rug I ordered was unsuitable however, in this minefield of online companies, this company bucked the trend and were brilliant to deal with. My refu... See more

The chairs were as pictured and very good quality. The delivery team, who screwed the legs on and took away the packaging were very efficient and pleasant.

All communications were clear, prompt and efficiently handled. Could not fault them - and love the furniture bought!

Staff at shop were encouraging without being too pressing. The item I chose was delivered on time and in perfect condition.

Andrew Martin is my favourite store, offering beautiful designs, exquisite fabrics, and unique objects from around the world that can elevate and complete any interior. I’ve been buying from them for... See more

Andrew Martin, as ever a lovely company to work with! From the showroom selecting, to delivery on site. Aiding with sample requirements, pricing and stock updates. Good quality, a relaxed aesthetic -... See more

Beautiful Hare Velvet Cushion....just buy it.. this cushion is a complete beauty and an investment, in style and comfort, if you have been debating, just buy it, you will congratulate yourself.

Ordering is always easy, Then contacted with lots of pictures to choose what petrified wood side table I wanted; extra photos were even sent after I requested more detailed ones. Delivery guys were... See more

I felt customer service was lacking To be told the warehouse collects a few returned parcels before they are processed says it all The A M outlet in Wimbledon don't answer the phone nor respond to... See more

In the past I had bad experiences with delivery companies but the two guys that delivered my product were totally opposite. They were extremely professional, helpful, nice and polite. Product is also... See more

Beautiful 8' X 10' floor rug woven with cotton and leather. I've been looking at this for some time and finally decided to purchase as the price is currently very good. The rug exceeds expectations. I... See more

I wish could be more positive as customer service was kind of helpful but my negative review is due to the crippling cost I paid due to very hidden costs for lighting so buyers beware. Unlike their ma... See more

Andrew Martin’s contracted courier, UPS, delivered my material to a random address in a different town. I immediately contacted UPS to sort the issue and did receive the material 5 days later. And... See more

Thank you, Robert, John and Graham. I brought a combination of outlet stock with brand new chairs. I had been to the Andrew Martin on TCR the day before, but I decided to buy the chairs full price fro... See more

I am a Trade customer of many years standing. Andrew Martin are one of my go to suppliers. Wonderful service. Great products. Well priced and good delivery leads. Good showrooms, great website and di... See more

Relativity poor service from start to finish - saved by a good product Lazy salespeople at their Tottenham court showroom Paid for products which turned out to be out of stock Ended up ordering... See more

The sofa got delivered and it didn’t fit. They took it back and recommended I contact Sofa split a genius company that cuts your sofa in two at the warehouse and then puts it back together again in... See more

Absolutely fantastic service, bought cushions direct from Andrew Martin this time seeing more on offer. My first purchases from Sophie Conran inspired me so much bought more from Andrew Martin. Absolu... See more

I purchased a beautiful sofa from the outlet store. I was helped by a very professional person called Devon. He was extremely knowledgeable and very personable. He went out of his way to arrange scotc... See more

That’s not my first time ordering with Andrew Martin and again my experience was faultless. They have dispatched the item very quickly and it arrived on time as per schedule. Thank you for being rel... See more

Lovely wallpaper arrived sooner than expected. Very pleased. Only thing I’d say is, I visited the Andrew Martin store near the Kings Road to look at the wallpaper I was considering, but needed to orde... See more

I bought a chair and it cost £1500 water was spilt in the chair and a stain appeared. Contacted Andrew Martin and this was the reply - I'm afraid this now cannot be returned to the acid wash colour o... See more

Richard was one of the most helpful people I have ever dealt. I couldn't recommend him or Andrew Martin more. My experience was 10/10 never will i get a sofa from anywhere else. Thank you Richard an... See more

Lovely sideboard delivered in good time and at a good price. Ordering via the store was easy. We are very pleased with the product and the delivery and positioning was done with great care and attenti... See more

We ordered the Katie table. It’s beautiful and so heavy and of good quality. I wasn’t sure whether to keep this item as it was very big and wasn’t sure that it suited our room at first but after the f... See more

Very responsive, offered a helpful alternative solution to an item which was out of stock and the items were delivered quickly and professionally (unpacked and all boxes removed). The items too of cou... See more

Very fast delivery. Second order ive made in the last couple o weeks. Revamped the lounge and dining room with fitzroy cushions and theyre great quality, great design and really complete the lounge. H... See more

Amazing customer service ! My thanks to Sally in the fabric dept, Gil in the furniture dept and the warehouse team sourcing my perfect matched cushions. Would not hesitate in purchasing again... See more

My order from this company was delivered today. I am extremely happy with the quality of my furniture and with the service of both Andrew Martin and their delivery company. I couldn't recommend them... See more

I have bought a number of items from Andrew Martin - all have been of excellent quality and design. My latest purchase of outdoor cushions has truly elevated the look of my Pergola seating. Always... See more

I saw the Andrew Martin stand at Chelsea Flower Show and looked at the website when I arrived home; my lovely large glass apple arrived quickly and was very safely packaged.

Fantastic Experience with Gillian McDade. Very helpful and responsive. We had to do a return/refund and a new order. The best customer service we had for a long time! Thank you Gillian for all your... See more

Haven’t received my rug yet but the phone call I received to arrange delivery was so helpful and reassuring in regards to delivery and also if I wasn’t 100% happy with the colour/design it could be co... See more

Bought the capri outdoor cushion . Love it . My whole house is adorned with Andrew Martin cushions so when the new outdoor fabric was produced just had to buy the cushions .

We are huge fans of Andrew Martin! The quality is amazing and the service and speed is second to none! So much so we are expanding our library of fabrics

I had a fantastic experience working with Andrew Martin. The team were really professional, responsive, and really took the time to understand my needs. Communication was clear and consistent, which m... See more

I ordered some samples first and they cane very quickly and were a good size so I could see the design clearly. I then ordered my chosen fabric which came earlier than expected. A quick and efficient... See more

Speedy delivery great product. I don’t like the feather filling. They come out and poke through cushion and are uncomfortable. Other filling much better.

These cushions are so beautiful and so well made. I honestly can’t stop looking at them, I am absolutely delighted with my purchase!

Very satisfied customer! Thrilled with my cushions from the Argonaut range. Quick delivery and great service. Beautifully made, the vibrant colours complete our lounge makeover perfectly 🤩

Delivery on time didn't have to wait too long. Packaging good. Lamp colour and style as anticipated. Excellent quality and very stylish

Great customer service and beautiful product - it don’t work in our space but the team were great at helping and sorting out the refund.