Drixler was so patient with us in guiding us through how to resolve our issue step by step. It was refreshing to have such helpful support and the issue was resolved!


Great help when I know what I want to do but have only a sketch of how to do it.  Outstanding.  Thank you Abdul A.

The responses to my enquiry were prompt and clearly written

great support team that actualy HELPS, most of it goes to "Jason [ USA ]", helped me solve my problem. thank you very much

I would like to personally, thank Bienvenido Jacobo for his dedication to our Sign-Up to a new dedicated server we will be happy to come back to stable point again for much needed excellent service.

Awful. Having problems with images changing most of the website emailed to say i had the problem with a response of it must have a similar image name so its duplicating it. Was advised to send pictures over which i did 5 days ago for them to upload still waiting now and 7 emails later no response but can respond to other people about setting a site up. Been without my website nearly 2 weeks now and still emails being ignored. Looks like we will have to find somebody else who actually sorts problems out when they arise.

Transferred over 2 websites and a load of email addresses from 2 different hosts to Hosting UK.  It went smoothly and we are saving a vast amount of money, simple and efficient service from all concerned who worked on this for me as there were a number of issues to overcome.  Just wish we had moved sooner!

I recently rented a new VPS from Aeza, and the experience has been extremely disappointing. The server was deployed incorrectly from the start: it was created without a root password, making it impossible to access or use.

I immediately opened a support ticket to resolve this issue (ticket number #557623). It has now been over 12 hours, and I haven't received a single response. No "we're working on it," no estimated resolution time—just complete silence while my server sits idle.

This level of customer service is unacceptable for a hosting provider. I'm glad I only paid for one month (€5) to test their service instead of committing to a longer period or a more expensive plan. If you value your time and need a reliable server with actual support, look elsewhere.

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