Not the best taste a bit like cheap instant coffee but does sharpen your focus and more energy without the crash ground coffee has

It’s still early days but I’m really enjoying the Matcha. I drink it cold and it tastes really creamy, even though it’s mixed just with water. I drink it twice a day and I feel good, I even haven’t had any coffee cravings.

The worst customer service ever experienced. This is a follow up to my previous review to which Ben took the time to reply. I was assured of a resolution and a gift card to compensate for the problems. There was no further contact from Ben until weeks later when his message confirmed a complete lack of understanding of the problem. Fortunately, a kind lady at Customer Services took her time on Monday and discovered the tracking that everyone else denied and I have been assured today that a refund has been processed after six weeks of calls and denials. 

The quality of the product, the efficiency of delivery.  Cannot fault pure roasters in any asoect

Amina and Karabo were both very helpful in trying to resolve the issue. They showed patience and professionalism. Once it was realised that the machine need replacing Karabo sorted out everything. Excellent customer service 

I started using them to replace my morning coffee. The taste is amazing! Would definitely recommend. No energy crashes throughout the day.

Not your fault! Royal Mail said it’s been delivered which is not the case so I’ve raised a claim. 

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