Firefox Helper Tool

MacBook Pro M4, OS v 26.0.1 Firefox runs fine as administrator. There is an issue with standard users. I have completely uninstalled and reinstalled Firefox multiple time… (read more)

MacBook Pro M4, OS v 26.0.1 Firefox runs fine as administrator. There is an issue with standard users. I have completely uninstalled and reinstalled Firefox multiple times from the Firefox webpage. When I try to run Firefox as a standard user a screen pops up. Firefox is trying to install a new helper tool - enter admin name and password. After I enter the user name and password the pop up screen disappears. If I click on the Firefox icon the same pop up screen appears again. I can select cancel, however, when I go to the Firefox icon it is bouncing up and down for several minutes. If I click on the Firefox icon again after it stops bouncing the process repeats itself.

One last thing Firefox was running fine until the latest update on 11/02/2025.

How can I resolve this issue?

Regards, David

Asked by corleydl 1 day ago