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Get help as a YouTube Creator

Eligible creators can get support in multiple ways. To get the appropriate support, make sure you’re signed in to the channel that’s eligible for support (such as one in the YouTube Partner Program). If you still can't get in touch with us, let us know using the Send feedback button.

YouTube Help Center

The Help Center is the best place for tips and tutorials on using YouTube. You can find answers to many common questions about creating an account, watching and uploading videos, and maintaining your channel.

Make sure to check out these sections just for you:

  • For creators: Get help creating videos and managing your channel.

  • For partners: Get help monetizing your content and collaborating with other partners.

YouTube Help chat

Note: YouTube Help chat support is limited to eligible creators. Make sure you're logged in to the eligible channel.

You can contact Creator Support in the Help Center or click Chat  in the top-right side of YouTube Studio to quickly get your support questions answered or issues resolved. For certain creators, you may first experience an AI-enhanced chat support that is available for immediate assistance.

Chat support can help with the following topics:

Note: Currently, the AI-enhanced YouTube Help chat is available in English language to certain creators and in all regions except the European Union, United Kingdom, and Switzerland.

YouTube Help video channels

Check out our YouTube Viewers channel for videos that keep you up-to-date with the latest news and tips.

Check out our YouTube Creators channel for best practice videos to help you grow your channel and build your business on YouTube.

YouTube Help Community

Find answers in the YouTube Help Community—powered by TeamYouTube. You can view featured posts to see the latest updates from TeamYouTube. TeamYouTube is a team of Community Managers who work closely with all YouTube teams to share real-time updates and help. They also champion your feedback within the company.

@TeamYouTube X handle

Follow us @TeamYouTube on X for real-time updates and troubleshooting tips to help you get the most out of YouTube.

Our team shares updates and answers questions in English, French, German, Portuguese, Russian, Spanish, Japanese, and Bahasa.

Learn more about TeamYouTube.

Develop your skills

YouTube Creator Tips

YouTube Creator Tips is your home for education for new creators. You can find tips, best practices, and strategies for Video, Live stream, and Shorts content.

YouTube for Creators

YouTube for Creators is the best place to learn about all the programs, tools, and upcoming events that can help you create better videos. You can also get help growing your channel with the YouTube for Creators benefits program.

Learn about copyright & policy

Use these tools to better understand copyright and YouTube's policies. Keep in mind that some of the resources below are only available in limited languages.

Copyright questions

Policy questions

Keep in mind that we do not offer in-person support at any of our Google or YouTube offices.

Frequently asked questions

How does AI-enhanced YouTube Help chat work?

The AI-enhanced YouTube Help chat is powered by Gemini large language model (LLM), which is trained on Help Center information. It offers responses to creators with support access through YouTube Studio to answer questions relevant to the YouTube creator experience such as payments, policy, monetization, and more. YouTube Help chat can also help you troubleshoot issues with your channel, though it cannot directly make changes to your account.

When should I use YouTube Help chat, Ask Studio, or the Help Center?

YouTube Help chat
YouTube Help chat is designed to instantly assist creators with their questions and issues regarding YouTube products, all through a chat experience. It can help you troubleshoot any problems you may be having and provide information on topics like monetization, policy, and technical issues. Some creators will get AI-enhanced chat support for instant help. You can find the Help chat in YouTube Studio .
Ask Studio
Ask Studio is an AI creative partner integrated into YouTube Studio that helps you summarize comments, understand your video channel stats, and brainstorm ideas and outlines for your next videos. It only uses data from your channel and audience. This tool won’t connect you to YouTube Creator Support. Learn more about Ask Studio.
Help
The Help Center offers content to help you with questions, instructions, and general information about using YouTube, whether you are a viewer or a creator. In YouTube Studio, you can find specific Help Center articles or search for specific topics using the search bar under the Help icon.

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