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 URL: http://<mydomain>/index.cgi?GoAheadAndLogIn=Log%20in
There was an error sending mail from '@<mydomain>' to '<my-email>@outlook.com': no sender

Traceback:

 at Bugzilla/Mailer.pm line 179.
    Bugzilla::Mailer::MessageToMTA(...) called at Bugzilla/Mailer.pm line 221
    Bugzilla::Mailer::send_staged_mail(...) called at Bugzilla/DB.pm line 1248
    Bugzilla::DB::bz_commit_transaction(...) called at Bugzilla/Auth/Persist/Cookie.pm line 57
    Bugzilla::Auth::Persist::Cookie::persist_login(...) called at Bugzilla/Auth.pm line 157
    Bugzilla::Auth::_handle_login_result(...) called at Bugzilla/Auth.pm line 82
    Bugzilla::Auth::login(...) called at Bugzilla.pm line 328
    Bugzilla::login(...) called at /var/www/html/bugzilla/index.cgi line 21

Hey everyone, I'm getting this error when I try to login at my bugzilla service, This began to occur when I tried to generate a new API key to use in others applications. Then, I'm not been able to login at the service. At server side, I tried to change the values of data/params.json at fields "mailfrom", "maintainer", "smtp_username", "smtp_password", "smtp_ssl", "smtp_server and "mail_delivery_method"

One more thing that I'm not understanding it is the change of the "sender" (at the error description) mail to @ instead the value on field "mailfrom".

1 Answer 1

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I know this is old, but I had the same issue. Change the delivery method to test "mail_delivery_method" : "Test", in params.json. This will disable the email sending, you now can log into the admin console and remove the API Key. Once this is done, you can change the email settings back.

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1 Comment

thank you very much!!! i was blocked till seen your message

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