Audience

For companies that need an SMS app to maximize output

About 360 SMS APP

360 SMS App is a 100% Salesforce- and Zoho-native, AI-powered messaging solution built to elevate digital engagement across 15+ channels—directly from your CRM. Trusted by 60k+ users in 100+ countries for 10+ years, it holds a 4.98/5 Salesforce AppExchange rating backed by 1,200+ reviews.

Run two-way messaging from one console across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, Zalo, and more. Sales, marketing, and service teams can send, receive, and track conversations without switching tools or losing context. Every interaction stays tied to CRM records—giving teams a complete view of customer communication and enabling consistent follow-ups across the lifecycle.

Automate engagement with no-code tools for quick setup, or scale with CRM workflows and integrations for advanced use cases. AI boosts productivity and quality with suggested replies, message refinement, real-time translation, conversation summaries and insights, and next-best-action recommendations. AI chatbots and AI-

Other Popular Alternatives & Related Software
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email
Learn more
Weave
Weave
(3 Ratings)
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
Learn more
Text Request
Text Request
(4 Ratings)
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers whenever you want, wherever you work. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement on our website. The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
Learn more
SlickText
SlickText
(27 Ratings)
The trusted leader in text marketing, SlickText helps create valuable connections with your customers through targeted, action-driven text messages. Over 15,000 brands rely on SlickText because of its powerful software and easy-to-use platform. With SlickText, subscriber growth is easy with tools like website popups, landing pages, custom QR codes, and third-party integrations. You'll be able to engage your audience in meaningful ways that make mass text messaging personal so you can build loyalty and action. Our automated workflow tool allows you to create automated SMS sequences that engage with people one-on-one. No coding required. SlickText is known for an intuitive, easy to navigate platform coupled with responsive customer service. Their knowledge of compliance and best practices helps them actively create wins for their users.
Learn more

Pricing

Starting Price:
$20 or $7 per month
Pricing Details:
Pricing starts at $20/month or $7/user/month. Final cost depends on users, channels enabled, and message volume. Includes native Salesforce/Zoho messaging, conversation tracking, CRM logging, templates, and compliance tools. AI, chatbot, and advanced automation features are available in higher tiers. Custom pricing available for enterprise needs.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 4 User Reviews

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

360 SMS APP
Founded: 2012
United States
360smsapp.com

Videos and Screen Captures

Play Video 360 SMS APP Screenshot 1 360 SMS APP Screenshot 2 360 SMS APP Screenshot 3 360 SMS APP Screenshot 4 360 SMS APP Facebook Integration
Other Useful Business Software
Find Hidden Risks in Windows Task Scheduler Icon
Find Hidden Risks in Windows Task Scheduler

Free diagnostic script reveals configuration issues, error patterns, and security risks. Instant HTML report.

Windows Task Scheduler might be hiding critical failures. Download the free JAMS diagnostic tool to uncover problems before they impact production—get a color-coded risk report with clear remediation steps in minutes.
Download Free Tool

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online

360 SMS APP Frequently Asked Questions

Q: What kinds of users and organization types does 360 SMS APP work with?
Q: What languages does 360 SMS APP support in their product?
Q: What kind of support options does 360 SMS APP offer?
Q: What other applications or services does 360 SMS APP integrate with?
Q: What type of training does 360 SMS APP provide?
Q: Does 360 SMS APP offer a free trial?
Q: How much does 360 SMS APP cost?
Q: What pricing for support is available for 360 SMS APP?
Q: What pricing for training is available for 360 SMS APP?

360 SMS APP Product Features

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat
Video Content
Churn Management
Community Management
Content Syndication
Gamification

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Artificial Intelligence
Message Personalization
Mobile Coupons
Text-to-Win

360 SMS APP Additional Categories

360 SMS APP Verified User Reviews

Write a Review
  • Monika R.
    Email Marketing Specialist
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "360 SMS: Streamlined Communication Excellence"

    Edited 2024-01-03

    Pros: I appreciate the 360 SMS App for its seamless communication solutions. The platform excels in providing efficient and customizable mass texting, chat/messaging, and SMS features within Salesforce, streamlining communication processes and enhancing overall engagement.

    Cons: As of now, I haven't encountered any notable drawbacks with the 360 SMS App. Its seamless integration and efficient communication features have met expectations. I appreciate its user-friendly design and functionality, contributing to a positive experience.

    Overall: My overall experience with the 360 SMS App has been exceptional. The seamless integration, efficient communication features, and user-friendly design have significantly enhanced our workflow. It has proven to be a valuable tool for streamlining mass texting, chat/messaging, and SMS communication within Salesforce. The positive impact on our engagement and responsiveness has made it an indispensable asset for effective communication.

    Read More...
  • Allen A.
    Jr. Marketer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect multi-channel app for Salesforce users"

    Posted 2023-04-29

    Pros: 360 SMS is a streamlined messaging app that supports multiple channels, including SMS, MMS, WhatsApp, and more. Its point-and-click automation tools enable users to automate messages conveniently, run drip campaigns, create chatbots with ease.

    Cons: There are no drawbacks to this app that I can think of.

    Overall: We've been using 360 SMS for our omnichannel marketing campaigns, and it has been a game-changer. The app's automation features have saved us time and improved our messaging efficiency, resulting in better engagement rates and customer satisfaction.

    Read More...
  • Daniel R.
    Senior manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Highly Flexible App"

    Posted 2022-07-01

    Pros: We're highly impressed with the set of features the 360 SMS app provides. Being a Salesforce native, the app is highly flexible, and our dedicated account manager helped meet our unique business requirements. I loved the team's responsiveness and dedication.

    Cons: Don't have a single con to talk about. overall good SMS App.

    Overall: We liked the flexibility of this app. Due to its highly customizable nature, we got what we were looking for to meet the demands of our unique use cases.
    Highly recommendable.

    Read More...
  • Rahul P.
    Executive
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent texting solution for Salesforce"

    Posted 2022-06-27

    Pros: I must say the app delivers, what it promises. This app performed beyond my expectations. Its certain capabilities just won me over, especially its drip campaign, automation capabilities without coding, and link tracking. On top of it, the support team made our journey easier with the 360 SMS app.

    Cons: Nothing negative to report. Every capability is just WOW.

    Overall: The app helped to automate texts without investing much time. Also, we can track CTR of the URL sent in a text and plan our next step effectively. I must say, it's a powerful engagement metric to count on.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?